Carl Black Chevrolet Buick GMC

The team at Carl Black GMC truly provided an exceptional experience from start to finish. Their professionalism and attentiveness made the entire process feel effortless. I genuinely appreciated the genuine care and consideration shown throughout my visit. It's refreshing to encounter such dedicated individuals who prioritize customer satisfaction. I wholeheartedly recommend their services to anyone in search of a new vehicle.

My salesperson Darius was amazing throughout my entire car buying experience! I just recently got my brand new 2026 Buick Enclave and he made everything feel easy and stress-free. He was incredibly knowledgeable, patient, and professional. I always felt confident and informed. He answered all my questions thoroughly, was very attentive, and never made me feel rushed or pressured. His honesty and great customer service really stood out. I truly appreciate all his help and highly recommend working with him!

Shemar Smith is hands down the best car salesman I’ve ever worked with. After a really bad experience at another dealership where I felt pressured and left unhappy, I was hesitant to try again, especially being about $9k upside down. I didn’t think getting into something I truly loved was realistic. Shemar completely changed that. He is professional, easygoing, and genuinely cares. He took his time showing me multiple options, explaining everything clearly, and never once made me feel pressured. I have never experienced that level of patience and transparency at a dealership before. I had never even considered Chevy, but Shemar made me fall in love with the brand. The entire process felt comfortable and honest, and I always knew I could walk away if it didn’t make sense. I left in a vehicle I absolutely love and could not be happier. If you are even thinking about getting a car, go see Shemar. He will take care of you and completely change your experience. I will also add that the finance team I do believe the gentleman was named. Josh was amazing. I’ve had some weird experiences with dealing with the finance side of dealerships. Kind of cold just direct consistently up selling you on things but Josh amazing. Talk me through. everything felt very comfortable signing the documents 10 out of 10.

From the moment I arrived, I was treated like family. I came in all the way from Miami just because the great deal that Zach and the Carl Black GMC family gave me. My salesman Zach Rodriguez took great care of me and made sure all my needs were satisfied. Thank you Zach for all your hard work and treated me like a friend and not a customer. I will recommend anyone without hesitation to go see Zach at Carl Black GMC.

We had another absolutely fantastic experience at Carl Black of Orlando! We’ve been purchasing vehicles from Carl Black for years, and they have always been amazing—this time was no exception. Zhane and Darius were incredible to work with—knowledgeable, patient, and truly focused on helping us find the perfect vehicle. I was torn on which vehicle would be best for my family and I and they helped make my decision much easier. They made the entire process smooth and enjoyable while helping us purchase our new Chevy Traverse. A big thank you to Raheim, the Sales Manager, for his support and professionalism throughout the process. He helped ensure everything went seamlessly, and we truly appreciated his leadership. And we can’t forget the owner, Omar—it’s clear that his leadership is what makes this team so professional, welcoming, and consistent year after year. We are so grateful for the outstanding service and highly recommend Carl Black of Orlando to anyone looking for a great car-buying experience!