Used Car Dealer

Carlock Motorcars

Brentwood, TN

4.7(88 Google reviews)

Brands

Alfa RomeoAston MartinBentleyMaseratiRolls-Royce

Contact

1598 Mallory Ln, Brentwood, TN 37027
(615) 261-7337carlockmc.com/

Google Reviews

The dealership earns consistent five-star ratings for exceptional customer service across both sales and service departments, with customers praising staff members for their professionalism, efficiency, and attention to detail in handling high-end vehicle transactions and repairs. Buyers highlight smooth purchasing experiences—including fast delivery and remote assistance for out-of-state customers—while service customers commend the team's expertise with luxury brands, transparent communication, and willingness to go above and beyond in addressing vehicle issues.

Stephen Mooney3 weeks ago

Outstanding experience! I bought a 2024 AMG G Wagon through Monica and everything was perfect. From the original call to the delivery of my new car within 24 hours of payment being made…flawless! Thank you Monica (Sales) and Gavin (Finance Director) for handing all the details with speed and accuracy. You are the best and made the experience a very pleasant one. And the Beast, as I affectionately call my newest vehicle, is gorgeous. It looks like it just came off the showroom floor. I hope I can find my next car at your dealership!! Thanks for everything.

Stuart Cofer4 months ago

Garrett Williams did an excellent job selling me my Lotus Emira recently. I am an out of state buyer who never saw the car in person but Garrett did a FaceTime walk around and honest description of the car . Smooth transaction and he even hooked me up with a shipper. The entire staff was a pleasure to deal with. Highly recommend Carlock family of dealerships on their high end lines.

Richard Chesbro2 months ago

I've had my Alfa Romeo serviced at Carlock over the last 3 years. The entire team, especially Jack, has provided me the utmost care and concern for every issue. The provided me with a loaner when needed, dealt with the warranty issues, and made sure the car was clean and ready to go when service completed. I especially want to commend Jack on his patience and uber-professional approach to any and all issues my car had. Atticus, the Alfa tech, is an expert at what he does and completely finishes what he starts with precision. I give this group an A+++ for customer service and highest level mechanics for these temperamental Italian cars !

Zachary Blackwell9 months ago

They have a variety of supercars like: Alfa Romeo, Maserati, Volvo, Lotus, Aston Martin, Rolls Royce, and Bentley. They are very nice people and have a lot to choose from and look at. I very much so recommend coming here to explore or buy a car if you’re rich enough.

Kyle Fromana year ago

I am currently on my second Alfa Romeo Stelvio; our first Alfa was the 4cyl 2.0L and we currently own the V6 2.9L Quadrifoglio. Both Alfa Romeo's that we owned have been regularly serviced and repaired by the team at Carlock. To say that those experiences have been exceptional would be an understatement. Over the past four years we've worked with several different service advisors; and each one has been a pleasure to work with. We've always felt seen and heard; and there has always been ample communication once our vehicle is in the bay. The mainstay, their service manager Michael, has made us feel like world class customers, even though we don't drive the highest brands that Carlock services. He has continually gone above and beyond in every situation; and has even made himself available when we've had after-hours crisis. While I understand why some dealer shops have gotten bad wraps through the years; Carlock has truly been the exception. Taking your car in for repairs (or service) can be stressful enough when you know something is amiss with your car; but this team has always put us at ease. Repairs have been managed efficiently; and effectively. Every time. The Alfa technician, Shawn, has personally walked me through repairs and services done, multiple times. I couldn't feel safer entrusting my car to the team at Carlock.

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