Carolina Chrysler Dodge Jeep Ram

If you’re ever in the market for a vehicle in the Elizabeth City, North Carolina area, I highly recommend asking for David Dantzler. He was extremely professional, knowledgeable, and made the entire process smooth and stress-free. From start to finish, my experience was truly five-star.

I had a really great experience working with David. He’s funny and very warm. Buying a car can be stressful, especially when you’re juggling a lot of life changes at the same time, but David made the process feel smooth and straightforward. He was patient, responsive, and always willing to answer questions without making me feel rushed or pressured. I really appreciated how attentive and helpful he was throughout the entire experience. If you’re shopping for a vehicle, I definitely recommend asking for David. It makes a big difference working with someone who genuinely cares about helping you through the process.

I brought my truck in to have the back window replaced. The window is not in stright and they scratch my paint in multiple places. Service manager lied to me multiple times. I have had to go thru ram customer care to get anything done. they had to clean my carpet and in doing so broke multiple clips and did not put the carpet back right. When I take my truck back to get the window fixed again and have the paint fixed that will be the 3rd time I have had to leave my truck there. The place is a joke and if I had it my way my truck would never go back. Once my repairs are done they have lost a customer.

Service department is fantastic! I had to have my vehicle towed there as it broke down on the side of the road. Therefore, I had no appointment. I was worried that I would not have it back for a few days as they were very busy. I wasn't able to get a loaner or a rental. I was worried that I wouldn't be able to pick my kids up from school. Fortunately, they had all the parts I needed in stock and the technician working on my vehicle even worked through lunch to be sure I'd be out on time to get my kids. Definitely recommend.

I want to give a special thank you to Service Advisor Saphyre Garbett and the entire Carolina Chrysler Dodge Jeep Ram team for their exceptional care and dedication. Saphyre went above and beyond to make my service experience smooth and stress-free, taking time to explain everything clearly and ensure I felt confident throughout. Her professionalism and genuine kindness made all the difference. It is rare to find someone who truly cares about both the customer and the quality of service, but Saphyre exemplifies that perfectly. Thank you again to Saphyre and the entire Carolina Chrysler Dodge Jeep Ram service team!