Cars By Creative
Minnetonka, MN
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Google Reviews
# Summary The dealership's safety inspections have been called into question after customers discovered serious mechanical issues shortly after purchase, with one buyer reporting poor communication when attempting to resolve problems. Another reviewer characterized the location as underperforming compared to the main lot.
Sold a vehicle with multiple issues that passed their “safety inspection”. Brought it to a local garage (live 2 hours away from dealer) and found other more serious and expensive issues. Contacted dealer and GM if the auto service business to see what my options were, they said it’s “as is” but would help by doing the work at cost on parts. Said send me a quote and I’ll try to figure out a way to get it back there. Called multiple time the days after waiting for the quote, no response and not replying to messages any more. We put $2,400 into the van the following week knowing we need a trustworthy vehicle only to find out the torque converter is bad and there were metal shavings in the transmission. Would not recommend this dealership or the auto service part of the business. Avoid at all cost.
This is just a lost car lot. The main lot is the dealership in SLP and are great.
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