CarUnion | Auto Sales and Finance | 100% Auto Loan Applications Accepted!
York, ON
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# Summary The dealership receives overwhelmingly positive feedback from most customers who praise the sales staff for excellent service, competitive deals, and smooth transactions, though one customer reported serious concerns about vehicle quality, including transmission failure and undisclosed structural damage, along with unresponsive customer service when attempting to resolve the issues. The contrasting experiences suggest significant variability in either the vehicles sold or how different situations are handled by management.
Don’t make any purchase from these people, all they want is money. No care for customers, or the products they’re selling. I purchased a 2018 GMC Sierra back in October, on my way home from this dealer the transmission failed. I informed the sales man I purchased it from and he accused me of doing something to damage the vehicle, I then took the transmission pan off to further inspect and found piles of metal fillings in the pan, I then also found body fillers and Bondo covering rotten rocker panels and cab corners. (which is illegal to safety) I sent photos to the sales person and he refused to help for weeks and made it my fault somehow. Eventually they took the truck back to do “repairs”, they ended up putting a metal panel over all the body fillers and cleared the codes in the transmission (Which took approximately 5 weeks). Eventually I got ahold of the “owner” which told me the truck would be completely fixed and I shouldn’t worry about anything, the truck didn’t make it down the road before the transmission failed again. I’ve posted many reviews regarding this purchase and the owner/sales people would tell me to remove the reviews and in return I would get a transmission put in the vehicle, as you can guess that never happened. Photos posted as well
Big thank you to Carunion for my new car! Excellent service and support would highly recommend for your next purchase.
I bought a car from CARUNION and I had a great experience with them. Mr Ron helped with many things such as price, services and safety certification. Overall I had a smooth and comfortable deal with this dealership. I highly recommend them.
Excellent service. My father got a great deal on a car. Thank you Kris for all the help!
Thank you to Van and Ron for the amazing service. I genuinely appreciate the hospitality you two have provided us. The car runs amazing. I went to a dealership the night before buying this car, Ron gave me a deal I couldn’t refuse and we signed right on the spot. Saved us time and money. Thank you for the great service.
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