Carz Unlimited LLC

Ayana was ABSOLUTELY AMAZING!!! Her communication was excellent. She kept me up-to-date with everything that was going on. The day of purchase went so smoothly. She knew that I live in Hampton and was traveling all the way to Richmond. So she had all of my paperwork together. I was in and out. Thank you 😊

Ms. Tameka was very fast and efficient. She helped with questions i had but i also feel like the process was so fast things I should’ve noticed I notice after the fact . I had the car for about 1 week and 4 days the check engine light was not on at first the car drove smoothly. That same day later that night I noticed my windows was rolling down by themselves and also the check engine light had appeared on the dash . so I reached out multiple times and also went up there in regards to the concerns I had and was told I would receive a call back no one never called until days later . So when someone finally reached out I was advised to contact the warranty people and they told me they don’t cover certain things that needed to be done . Moral of the story make sure u check these vehicles out throughly before purchasing because once u purchase they do not want to be bother with fixing the issues.

I purchased a White 2012 Chevrolet Express Cargo Van from this dealership last year and within one month the transmission was having issues. Every time I got on the highway, the vehicle wouldn’t go more than 45 miles per hour. I took it to an auto mechanic and they told me that the transmission was in terrible condition and needed to be replaced. I paid $9,500 for the vehicle then had to turn around and spend another $4,600 to get a new transmission, and another $350 to get the air conditioning unit fixed. I highly recommend that before you purchase a vehicle from this dealership to take it to a mechanic and have it thoroughly checked out. I don’t recommend anyone buying a vehicle from this dealership.

I had a great experience at this car lot and couldn’t be happier with my 2018 Jeep Cherokee. The staff was professional, friendly, and very helpful throughout the entire process. They answered all my questions, were honest, and made everything smooth with no pressure. The 2018 Cherokee was clean, well-maintained, and drives amazing. It’s comfortable, reliable, and exactly what I was looking for. The lot had quality vehicles and fair pricing, which made the decision easy. I highly recommend this car lot to anyone looking for a dependable vehicle and great customer service. I will definitely be coming back and referring others! Ask for Miss Tameka Thank youuu

Tameka was fantastic. She was reasonable, patient and kind. Her expertise made me feel comfortable in my decision. I am excited about where my new wheels take me!