Casa Chrysler Dodge Jeep RAM
Alamogordo, NM
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# Summary The dealership consistently receives praise for exceptional customer service, with reviewers highlighting attentive sales staff who listen to customer needs without being pushy and follow up after purchases. Customers also commend the dealership's efficiency and willingness to go above and beyond, including same-day vehicle delivery and flexible accommodations for out-of-area buyers.
I highly recommend this a dealership to anyone looking for a vehicle. Ask for for Nicholas Carrabello, he is, and has been one of the greatest people to do business with. Found a vehicle online and immediately we had great communication. This is our second time coming to HIM specifically to purchase a vehicle. He gets things done with lightning quickness. Most importantly, he listens to our needs, Isn't pushy and has and awesome energy to him. Since we purchased our first vehicle from him, he has been in contact with us. Checking in making sure that everything is running smoothly with our vehicle and makes sure we have everything we need. I have never experienced anything like this with another seller. Because we live four hours away, he was able to help us out this time by delivering the new vehicle, and since we were trading in our own, they drove it back up there. And this was all in the same day that we got our credit approved, right after 12. The truck was delivered by 6pm the same day and had a great experience with the delivery driver as well. Thank you so much Nicholas, for all the hard work that you do we really appreciate it and we'll always recommend you to anybody looking for a vehicle!!!
FIRST-CLASS Operation! Totally customer focused! From the time I walked in until an awesome deal was finalized, Dusty and Big B were there explaining features and financial incentives as well as benefit of Casa Auto Group on my new Ram 1500 Lariat. No pressure just great American Customer Service! Everyone involved in the process was friendly, professional and knowledgeable. HIGHLY RECOMMEND! 5-Star!
Amazing experience with these guys. Very helpful and answered every question I had and never threw a fit no matter how many times I called. Delivered my truck right to my house all the way from Alamogordo! This was my first vehicle purchase from a dealership. Highly satisfied. May have to get my wife a new car too with how good these guys are. 5 out of 5 stars all the way.
My purchasing experience with Casa Auto Group began before Christmas at Casa Toyota. Sales representative Gavin Espinoza helped me with trying several different Toyota models so we could find the best fit for me and my wife. Gavin was consistent in providing information to me as we worked on options. I was able to bring my wife and our trade to the Fairgrounds event in Alamogordo a couple of weeks ago. We drove the RAV4 and we were delighted that we could continue to work with Gavin as we shopped The Honda CRV. My wife liked the CRV and Casa was able to find the car we wanted. Gavin was very helpful to us through out this process. Kudos to Gavin for his efforts and patience. Kudos also to the sales team at Casa.
Brandon was amazing! Definitely recommend him! Would go to him for all future purchases and also advise friends and family go to him! He helped me with a hard situation and got me something better with an incredible deal!
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