Cats Exotics
Lynnwood, WA
Contact
Google Reviews
# Summary The dealership receives largely positive feedback regarding staff professionalism, vehicle quality, and customer service, with team members frequently praised for going above and beyond to assist buyers. However, one negative experience describes a dismissive interaction with management, suggesting inconsistency in customer relations depending on circumstances and personnel.
Around a year ago, I was considering making a transition into the automotive/exotic space for a living. I grew up going to Redmond Town hall exotics, Avants shows, etc. needless to say; Cats Exotics was a familiar dealer to me. I decided to swing by one day to have a chat with someone about their experience working in the space. I was a curious and passionate guy, and I was genuinely interested in learning what it took to be successful in the exotic market. Roy opened the door, I want to shake his hand and introduce myself. He refused to shake my hand and said he had more important things to do than “talk with me”. Unfortunate experience, wish I had better things to say..
Although we weren’t able to make a deal (mostly due to financing on my part), I wanted to say Kevin and the team at Cats Exotics were excellent from start to finish. Kevin went above and beyond to answer questions and help me the whole way. He was very open about the car’s history and answered every question I had. His communication and professionalism were excellent. I could not recommend enough. I have done business with a lot of places over the years and Kevin was top notch. If you’re looking for a well maintained exotic, look here. Thanks again. Will definitely be back to hopefully do business in future.
Just recently purchased a car from Roy at Cats Exotics. When my wife and I walked in the door to "just look" at some cool cars Roy and everyone at Cats Exotics made us feel welcome. There was never any pressure to purchase anything and Roy took the time to answer all our questions. When we were finally ready to purchase a car Roy was beyond easy to work with and went above what was expected. He made sure the car was perfect on his own dime with a few things that I was not expecting to be covered or done. I was blown away with how great Roy was to work with and how far he will go to make sure we felt special. From the moment we first met him to after the deal was done, Roy was professional, positive and honest. He is a true car guy that shares the same passion and love for these rolling works of art as we do. Purchasing a Lambo from Roy is something I'll remember forever and I'll be looking to do business with him again. Highly recommend Cats Exotics to anyone that is looking for their dream car. It's easy to see why they have such great reviews online and so many repeat customers.
I recently bought a Mercedes E63 AMG from Roy and Kevin at Cats Exotics. The process was quick and easy, the vehicle was in great condition. They offered a number of financing options and put the work in to get me the best deal possible. I would highly recommend using Cats Exotics in the future!
Kevin helped me out in a pinch. My car was transported to Seattle area but unfortunately I couldn’t be there to receive it. Kevin unhesitatingly allowed my transporter to drop off my car at Cats Exotics parking lot for a few days until I could pick it up. When I had no other solution available he helped me out even though we had never met before. Thank you for your kindness!!
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