Cavenaugh Hyundai
Jonesboro, AR
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Google Reviews
# Summary Sales staff members are praised for their friendly, knowledgeable, and efficient service, with customers consistently highlighting quick transaction times and personalized attention to their needs. However, one customer reported significant dissatisfaction with the vehicle detailing process, noting that the bed and engine compartment were not properly cleaned before delivery.
Michael Hooks is absolutely the person you want to work with if you’re looking for a new vehicle! He brought me exactly what I wanted on the first test drive and the process was so smooth and quick. From the moment I walked through the door to leaving with my new car, I was only there for about 2 hours. Incredibly helpful and so easy to work with, I couldn’t be more thankful!
I had an amazing experience working with Rob Ahrens at Hyundai in Jonesboro! From the moment I walked in, Rob was extremely friendly, patient, and knowledgeable. He took the time to understand exactly what I was looking for and made the entire process of getting my Hyundai Tucson smooth and stress-free. Rob went above and beyond to answer all my questions, explain every detail clearly, and make sure I felt confident with my decision. He never pressured me and genuinely wanted to help me find the perfect vehicle. Thanks to him, I drove away in a Tucson that I absolutely love. If you’re looking for someone who truly cares about their customers, I highly recommend asking for Rob. He made the whole experience easy, enjoyable, and memorable!
Michael Hooks my sales man, came highly recommend from family and friends. Michael was a straight shooter with no hassle. Went and closed a deal, in a new personal best 52 minutes from start to leaving the lot. Sales manager checked on me through out the sale and thanked me for my business. Great team and will be doing lots of business with them in the future.
Cavanaugh failed to properly detail new vehicle prior to delivery. Bed and engine compartment are filthy, not touched by new vehicle detail department. I sent pictures to your sales manager. I’ve bought numerous new vehicles and this is the worst delivery I’ve experienced. Very disappointing! You asked for an honest review. I wish my experience had been better.
I make it a practice to pray for guidance before making big decisions, and buying a car is no exception. We had been looking at vehicles elsewhere but didn’t feel fully at peace. While driving around to think over the options we stopped by the Cavenaugh KIA lot just to browse. Ms. Jamie greeted us warmly and listened closely to what we were looking for. She was incredibly personable, thorough and worked to be detailed regarding our questions. She pointed us to a vehicle we hadn’t considered which ended up being exactly what we needed. The entire experience was smooth, quick, and reassuring. Everyone we spoke to was friendly, helpful and seemed to confirm that this was the right choice. We’re truly grateful for the peaceful and stress-free experience we experienced at Cavenaugh.
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