Centennial Mazda
Charlottetown, PE
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# Summary The dealership receives praise from most customers for patient, helpful sales staff and a welcoming purchase experience, though one customer reported being denied a test drive and felt discriminated against based on immigration status. The service department is also commended for reasonable pricing, efficiency, and honest recommendations, with many customers expressing loyalty and satisfaction with their vehicles and overall experience.
I recently purchased a very gently used Mazda3 from Danny and Geoff and the team at Centennial Mazda. I traded in my Honda CRV, which was bigger than I needed now that I have downsized my life. They matched the price that Honda was offering on a trade-in, no problem and no further discussion. Danny helped me sort out the best fit for me given my mobility issues and we came up with this amazing super clean used vehicle. Thank you to Sheila, the previous owner, for taking such good care of this car. I had to decide on extended warranty, and Geoff was endlessly patient with my decision making process and analysis of my budget. I’ve reached the stage in life where the budget is the budget and it’s not gonna get any better than this. So fifty bucks one way or the other is critical to my well-being. I did not feel pressured at any time during the week that I sorted everything out. Danny couldn’t have been more thoughtful and kind. I have never had this much fun purchasing a car!
Worst experience I ever had from a Car dealership. Maybe I have met the wrong sales guy, not sure what happened. He simply didn't wanted to sell or show the car and more even he refused to give me a test drive says" Why should I give a test drive if you can't buy now" while all point of me going there was to experience the car and buy it if possible. Test drive is a test drive you are not buying it straight away rather experiencing the car and finding out if it's matching your needs. As far as I understood from his words all he wanted to sell his car to citizen rather than any Immigrant! At the end he said " it's the dealership thing! Not mazda and you can go find another dealerships" Mazda is still my fav brand but this dealership let me down!
We love our new CX-30 and we also appreciate the help of Brian Good, the sales rep, who was very informative and very patient with us as we pondered our choices.
Updating this. Once again, very happy with the service and value! I always have a positive experience at the Mazda service centre and have had many Mazda vehicles over the years as you can see! Reasonable rates, friendly, efficient, great communication and I never feel like they are out to get my money by convincing me my car needs things fixed that it doesn't unlike other dealerships I shall not mention! Really love taking my MX5 there for regular service!
Purchasing a vehicle on my own, for the first time, was going to be scary and overwhelming...so I thought. But, Danny and the whole team made it easy, fun and enjoyable. So happy with my decision. I would recommend them to anyone looking for a great vehicle with even greater support!
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