Franchise Dealer

Century BMW of Huntsville

Huntsville, AL

4.8(4,120 Google reviews)

Brands

BMW

Contact

3810 University Dr NW, Huntsville, AL 35816
(256) 536-3800centurybmwhuntsville.com/

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Google Reviews

# Summary The dealership consistently earns praise for exceptional customer service, with staff members who are knowledgeable, professional, and genuinely attentive to customer needs throughout both the sales and service processes. Customers repeatedly highlight the low-pressure, transparent approach and efficient handling of transactions, describing their experiences as some of the most pleasant car-buying and service interactions they have had.

EJ Seda5 months ago

I had an outstanding experience purchasing my 2026 BMW M2 from Jonathan Jones (“JJ”) at Century BMW in Huntsville, Alabama. From the very beginning to the final delivery, the entire process was seamless, professional, and genuinely enjoyable. JJ was knowledgeable, responsive, and transparent every step of the way. He made sure all of my questions were answered, kept me updated throughout the process, and ensured everything was handled efficiently. There was zero pressure, just excellent customer service and clear communication. The M2 is an incredible car, and JJ made the buying experience match the excitement of the vehicle itself. If you’re considering a BMW, I highly recommend asking for JJ. He delivers a true five-star experience.

Gavin Dixona month ago

I can quite honestly say that this has been the most pleasant and least stressful car buying experience I’ve had in 20yrs. The team at Century BMW (Jeremiah Bailey & JJ) took care of all our needs and were extremely helpful, professional and just genuinely nice people. Nothing was too much trouble. They were patient and most importantly (to us) very low pressure as we made our decision on which of the ‘top three’ German marques we preferred. I honestly believe that the creation of ‘brand loyalty’ isn’t just about the experience once you get the vehicle home. It starts at the dealership and the folks at Century are fantastic ambassadors for BMW.

Mital Modi5 months ago

Excellent customer service. My sales lead was professional, knowledgeable, detailed-oriented, and attentive to what I was looking for. Follow-up calls and meetings were scheduled in a timely manner. Highly Recommend this location.

Nancy Neighbors2 months ago

The business that makes quality and customer service a priority! Every person I got to interact with was so professional and respectful of the customer and their needs! When I brought my car for the service I was provided with the vehicle for the day and my car received a complimentary wash and vacuum and I received updates and text messages about the « health «  status of my car. When I came back to pick up my car after service was completed, master technician made sure that I was satisfied with the status of my car and that all of my questions were answered. Very pleased with the service!

Ashley Lenznera month ago

Absolutely the BEST experience here. We came after hours on a Saturday, Joseph was still at work and came out to answer our questions anyways. He never made us feel rushed and was very very kind. We came back Monday to test drive and walked away with a new car. The process was so easy going. Kudos to Joseph, our entire family had a great experience! Highly highly recommend!!! Thank you ❤️

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