Chaplin Inc/First Choice Auto Sales/Altitude Automotive

I have had very good experience. Jason is a thorough, trustworthy efficient mechanic. My alternator went out. He replaced it. When it started to decline, they honored the warranty and replaced it while I waited. I felt very cared for. Thank you.

This place (I own it) does NOT pressure people to buy. We give a customer all the time they need to look over what we are selling. For someone to say we sold them a car and didn't disclose problems (all customers sign at least two as is forms)by the way the recent negative review was a super high mile very rough 2008 Ford van for 3700.00 dollars. This kind of a review is not fair and shouldn't be allowed to be posted. This customer never reached out after the sale about anything. Our customers know we work with people very well. A simple call could have gone a long ways. But NO straight to a negative review. This customer should remove this review also Mary b has shared a post that is entirely untrue. Every item that she mentions in her post are wearable objects that were not broken when she bought the vehicle what she's saying is not true. And I can prove it. She should also remove her review. She doesn't even mention that about 9 months after she bought the vehicle I had my shop install a new radiator in it at no charge to her even though it was not bad when she bought it. She stood in my office and called my salesman a liar and was just fine with me firing him over it when it wasn't true.

This dealership sold me a vehicle with multiple problems I bought it with a cracked radiator that there mechanic didn’t look over. Had electrical problems. Had it nine months now and I’ve already had to replace the alternator motor mounts Bad sensors and the list goes on paid well over bluebook value they treated me horribly if you buy a car from this car lot, make sure to bring your own mechanic or go to Trustworthy mechanic don’t get screwed over like I did or just don’t buy from this car lot

They worked with us on the entire process! Made sure we were happy and even cut a better deal than we asked for! Amazing experience thank you guys so much I will definitely buy here again. They even made sure my fiance got the manual transmission she wanted. Thank you for the help Chris :)

Words cannot articulate the amount of gratefulness I feel for this company and their mechanics. I have worked with Jason Hayden and Tony and they have taken care of me beyond what I could have ever asked for. They worked hard to find solutions and work quickly on my vehicle. We bought our vehicle from them in 2023 and they have been consistent through the years. Highly recommend this company for sales, mechanical and being professional and trustworthy. Thank you so much.