Charlevoix Auto

Sister Inlaw bought a car from them and not even 2 months later transmission completely went out on car. Now shes stuck with a 20k$ paper weight for a car and a 12k transmission bill. Hasn't even made her third payment on the car. Absolutely ridiculous. No wonder they are going out of business

Bad customer relations. Promised a call by manager on Friday on availability of my new vehicle and never received a call with at least an update. Then, promised a call again on Monday and again no phone call update.

My best experience with car dealership so far. Everyone was eager to assist and help. My salesperson, Corey Shaedig, was particularly professional and very nice. I would strongly recommend this dealership for new and used car seatch.

If you're shopping for a vehicle and want an absolutely **amazing experience**, do yourself a favor and go see **Isaiah Grybauskas** at Charlevoix Auto! From start to finish, he was incredibly **friendly, accommodating, and genuinely invested** in making the process smooth and enjoyable. He took the time to answer all my questions, never pressured me, and made me feel like a valued customer rather than just another sale. Isaiah’s professionalism, patience, and positive attitude truly set him apart. If you’re looking for a **stress-free, enjoyable car-buying experience**, I highly recommend seeking him out. You won’t be disappointed! ⭐️⭐️⭐️⭐️⭐️

I bought a 2013 Chevy Tahoe from this dealership. I’ve had it for a couple years now. My rear ac line went out, so I had them check and get me a quote. 2300 and some change was the original quote. Part online was $400 which was a big red flag. I do understand they have to make money on it. Talked them down to 2000. Still extremely expensive for what the tech said was a 4 hour job that wasn’t that bad. Called Dave Kring in Petosky a couple days later and they quoted me $1566. The problem with this is GM dealerships are all linked to the same system and get everything for the same price. I know this because I was a parts guy at another Chevy dealer at one point in my life. The up charge on this part is ridiculous! I’ll definitely spend a little more time drive to get a better price and better service!