Checkpoint Automotive
Zion, IL
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Google Reviews
# Summary The dealership earns consistent praise from most customers for professional service, transparent communication, reasonable pricing, and personable staff who take time to explain work and meet deadlines. One negative review alleged unprofessional treatment, lack of upfront paperwork, and unexpected charges, though this account contrasts sharply with the overwhelmingly positive feedback from other patrons.
Best mechanic in town hands down! From the customer service, transparency, and quality work - it's an easy choice every time. Always recommending everyone I know to go here. They always provide clear documentation & paperwork that helps me understand what was done which is much appreciated. If you need some work done, Checkpoint auto is the place to go!
Very professional service and knowledgable staff. My car was ready on time and their prices were very reasonable. I would certainly recommend Checkpoint Auto to my family and friends.
I have been here a few times and the customer service has been exceptional. Ali always greets me with my name, which is super polite and personal. Also, he does a great job communicating timeframes and amounts. I have went to other shops around the area and Checkpoint Automotive has always been the best for me. I appreciate it!
These people did me so dirty that it doesn’t even make sense,I went in to get break pads,they take my car to the back without doing paperwork first ,my first question was are you going to do paperwork on my car before taking it to the back, so he annoyed me and took my car to the back to see if I need rotors and so they said yeah you need rotors so they started getting upset with me because I didn’t no if I had enough to get rotors,so this guy who was almost bald get to calling me crazy and I’m like why is he calling me out my name,I didn’t call him out his,just unprofessional at a high level,anyway charged me $46.00 for just telling me I need rotors?? Why didn’t you inform me upfront about this charge before taking my car without doing paperwork,these men are mean,ready get ugly with me real fast because I’m a black women,with no man around.Stay away from this place especially single women.
Shavazz and his brother Ali are the absolute best. They are very professional and honest. They do great, quality work and give a very fair price. Always so pleasant even when you can tell that they are very busy. They will still take the time to answer any questions you may have. They've done quite a bit of work on my vehicle and they always give great results! I highly recommend them! Oil change, tune up and brake light fixed today!
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