Cherry Hill Volvo Cars

My experience was not very good at all. My car has tire locks and no key was provided with the car. Service insisted I was wrong and the mechanic also. I had to have the car towed to the dealer. I also took pictures to prove to them. Then was told I had to buy the key. The manger corrected all the missteps from the original service person. Needless to say I had the tire fixed but still do not have a key to the tires. I’ll deal with that tomorrow. Lastly this is my fourth Volvo and it will be my last. They are not made the same and everytime I have a problem Cherry Hill Volvo is rude and not helpful.

Cherry Hill Volvo has improved their customer service over the years and deserve 5-stars. Check-in process for servicing is smooth and quick and they listen to all and any concerns. Quality of work has always been great at the shop.

In April 2025, I purchased my first Volvo—an XC60 plug-in hybrid—from Cherry Hill Volvo, and the experience was excellent from start to finish. Alex, my sales consultant, was knowledgeable, helpful, and professional throughout the process, and the dealership truly went above and beyond. My interactions with the service department since purchasing the vehicle have also been smooth and positive. I’m thoroughly enjoying the car, very happy with the overall buying experience, and would enthusiastically recommend Cherry Hill Volvo.

Had an excellent experience working with Ray and the team at cherry hill. It was super easy to bring my trade in car and leave with a brand new Volvo. Everything from the test drive to the paperwork was seamless. Highly recommend these guys if you’re in the area!

I was excited to purchase my first luxury car and decided to buy the Volvo XC40 from this place vs, Audi and Lexus. First month was great but as of April, the car wouldn’t start. I brought it over to Cherry Hill Volvo early morning on Friday, provided them with all the info including screenshot of the error just so they got everything they need. Around noon, wondered why I have not been contacted for status. I called myself at 2pm to find out that they can’t figure out the issue and they put a case in with Volvo. What does that mean? I was told I was going to be contacted Saturday., and yet again, I’m the one to calling in. Today I was told Monday, yet again no communication that I won’t be getting it back. SMH Quick info on the car: 2026 Volvo XC40 with only 170 miles so as you can tell, I didn’t drive it nearly as much as I want to. The car has a battery error and no one seems to know what to do. Service is nonexistent nor communicative. I keep asking to speak with a manager and getting a cold shoulder. Is this the way it is after purchasing a car from this dealership? First and last and do your due diligence.