Chevrolet at BRIAN CULLEN MOTORS LTD Chevrolet
St. Catharines, ON
Brands
Contact
Google Reviews
Sales staff members, particularly those in the used vehicle and service departments, receive consistent praise for their professionalism, patience, and personalized attention to customer needs. However, customers have expressed concerns about financing add-ons like extended warranties being priced higher than expected and service booking processes that involve unnecessary upselling.
5 stars for Ken Dobbin and the Used 2024 Equinox EV. I truly appreciate Ken’s support throughout the process of purchasing this vehicle. He was clear, attentive, and provided very detailed guidance on how to use the car. After a week of driving, I have to say: this Equinox EV has been absolutely AMAZING — far beyond what I expected. It delivers a level of comfort, safety, and peace of mind that exceeded my initial expectations. Two things genuinely concern me: • The KYCS package introduced by Finance is not recognized by my insurance company and does not reduce the insurance premium as stated. I already purchased it, so I just have to accept it. • The extended warranty is extremely expensive — much higher than what I’ve paid for previous vehicles I’ve owned. My individual ratings: • Ken: 5★ • Vehicle: 5★ • KYCS: 2★ • Extended warranty: 3★ My personal rating standards: • 5★ = everything is excellent, with no drawbacks at all, and includes pleasant surprises • 4★ = most things are excellent, with a few minor drawbacks, and no major issues • 3★ = good and acceptable, but with notable drawbacks • 2★ = average, with several points of dissatisfaction • 1★ = below average Based on this scale, my overall experience lands around 3.5★. However, because Ken and the vehicle are truly outstanding, the overall experience still deserves 4★.
I had such an amazing experience working with John Michael Credico at Brian Cullen Motors! He made the entire process of trading in my Trax RS and purchasing my Cadillac XT4 smooth, stress-free, and actually enjoyable. John was professional, patient, and genuinely kind from start to finish. He took the time to answer all my questions, made sure I felt confident in my decision, and worked hard to get everything handled efficiently. I never felt pressured — just supported. I absolutely love my Cadillac XT4, and I’m so grateful for the outstanding service I received. If you’re looking for someone knowledgeable, honest, and truly dedicated to helping you, I highly recommend asking for John Michael Credico! Thank you again for such a great experience
Amazing staff. John Michael was a huge help in choosing which vehicle was a good fit for us in terms of what we were looking for. Good selection from the new lot. Kevin was super kind in congratulating us on the new vehicle and offered an entrance into the corvette club with cool corvette calendars. Overall amazing experience with John Michael and Kevin thank you for the heart warming congratulations made us feel like family!
Went in with my 2023 C8 Z51 showing a "Engine Malfunction" light on. They dianosed the problem to cylinder #2 miss fire. They Dianosed further to a fouled spark plug in cylinder 2. Replaced plug and tested. Car runs excellent again. Service adsvisor was friendly and prompt. Only issue I have is the "booking service". I hate trying to explain to people that have no clue about cars what my issues are, then the try to upsell multiple extra services i didnt call about 😡
I had such a great experience buying my new corvette, and I have to give a huge shoutout to Brett Wood at Brian Cullen Motors. From the moment I walked in, he was friendly, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured. The whole process was actually enjoyable. If you’re looking for someone honest, knowledgeable, and easy to work with, I highly recommend asking for Brett. Thanks again for making this such a positive experience—I absolutely love my new car!
Get anonymous quotes from Chevrolet at BRIAN CULLEN MOTORS LTD Chevrolet
Submit your car request anonymously — Chevrolet at BRIAN CULLEN MOTORS LTD Chevrolet and other dealers in St. Catharines, ON will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us