Chevrolet of Culver City

I came in to trade in my old vehicle for an upgrade to the trailblazer activ the process was very quick smooth and professional! UPDATED REVIEW: The day I purchased my vehicle the detailing was horribly done it was clearly rushed and not even clean just must've been ran through the car wash the grill and bumper looked horrible it had the tape on the inside that were supposed to be removed I had to bring it back to get a re-detailing and the driver side mat looks to be used I have requested for new mats still waiting on that however Yanni is such great help with helping me out ! P.S. they don't do re-detailing at they're site it's taken somewhere else so you'll be waiting about 15-20 mins for your vehicle to arrive back onto the lot but ask them for updates or stand outside to see it arrive.

I had never made a deal with Chevy before, and my past experiences with other dealers had been disappointing. But the Chevy dealer in Culver City was exceptional, particularly Mike and Sam, who dedicated themselves to helping us. They truly went above and beyond to ensure we received the best deal they could offer. A big thank you to both of them, and kudos to the management for having such committed and respectful sales staff. They even stayed an additional two hours on Sunday evening to close the deal.

Worst dealership experience. Wish I could give 0 stars. A day before my visit I called this dealership and I explicitly told them over the phone that I had a very long drive to get to them, and they firmly confirmed the deal to assure me it was worth the trip. Based on that promise, I drove 1 hour and 40 minutes next day. When I arrived, a different salesperson (Danny) was assigned to me and immediately tried to backpedal, claiming the numbers were a "mistake" and the deal was wrong. I have attached a photo of their own monitor screen showing the internal notes from my confirmation call, proving they knew exactly what deal was promised before I made the drive. I showed every intention of buying a car and working with them. Even when they refused to honor the agreed price, I was willing to downgrade to a smaller car just to get a deal done. Instead, the sales team showed zero interest in helping me. When I finally asked to speak with a manager to get some clarity, I was completely abandoned at a desk for 50 minutes. I finally walked out. Their total lack of professionalism and blatant disrespect for a buyer's time cost them an easy sale. I ended up going straight to another Chevy dealership instead, where I was treated with respect and bought the car. Save yourself the massive waste of time and go anywhere else.

Most people here are friendly and do their jobs well. The sales department has always been great, but the service department was a bit mixed. A few times they tried to upsell additional services or charge for something that should have been covered under the warranty. In general, pretty typical.

I’d love to share my positive experience with Chevrolet and their team! I had the most helpful sales man Edwin Sandiford, he went ahead and let my family and I test drive 2 trucks to see which fit our needs more and I’m happy to say we’re proud owners of a Silverado EV 2026. I would definitely come back to this location just for Edwin!