Chevrolet of Merrillville
Merrillville, IN
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The dealership is praised by customers for its transparent, pressure-free sales approach and knowledgeable staff who take time to explain financing options and vehicle features. However, one customer reported that a tire pressure sensor malfunction occurred during service without proper communication about the issue.
I absolutely dreaded trying to find a new car knowing I could only afford a used car. I knew buying a used car came with risks and that the car could essentially break down at any time. I didn't want to deal with going to car dealerships and having salesmen pressure me into purchasing a vehicle before I had the time to truly think about it. I had saved up a lot of money to be able to have a good down payment. Through a fantastic recommendation from my neighbor down the street (shout out to my brother who asked), I was recommended to William Alter at Chevy of Merrillville. Bill took the time to find me 2 good vehicles to test drive with no pressure to even purchase either one. Him and the finance team took the time to crunch the numbers and get me to a payment that I could afford. The whole team, including their New GM, was fantastic from the moment I stepped into the dealership, to the moment I left.
From start to finish, they made it super easy! Best experience I’ve ever had, and were fully respectful and transparent. I will definitely be back. Shelby, Juan, Carlo, and Anna are incredible!! Thank you!
Ashton got our deal done quickly and efficiently. And got me an incredible rate on my financing. He also took the time to go through all the apps, get the phone set up, and teach my daughter exactly how to use her new EV vehicle. I would recommend him to anyone! Matt
DeMarco got me in and out. Took good care of my ride. Great customer service. Will be back. However when I left noticed that my tire pressure sensor isn't working. Was working when I got there. Chevrolet did tire rotation and now it does not work. Chevrolet did not infor. Me the sensor went out. Z
We had an amazing experience at Chevy of Merrillville! David G was our salesperson and he truly went above and beyond from start to finish. He was patient, knowledgeable, and made the entire process feel smooth and stress-free. You can tell he genuinely cares about his customers. We also worked with Bill in financing, and he was just as incredible—very professional, transparent, and took the time to explain everything clearly so we felt confident every step of the way. Overall, such a great team and experience. Highly recommend!
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