Chrysler Dodge Jeep Ram
Jacksonville, IL
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# Summary The dealership receives polarized feedback, with some customers praising the straightforward sales process, honest dealings, and knowledgeable staff, while others report serious concerns about warranty support, vehicle inspection standards, and customer service quality. These contrasting experiences suggest significant inconsistency in how customers are treated and how the dealership stands behind its products.
Just got my new car from here they made the process easy... very honest people highly recommend this dealership
TERRIBLE customer service. Don't stand behind warranties THEY sell you. Blame the driver instead. Don't inspect used cars before selling. Treat employees horrible. Managers are arrogant, thinking they own the place and overrule decisions owners have made. 100% untrustworthy in any aspect. We were told by multiple people who we shared our story with that we should get lawyers involved. These people do not care about their vehicles, customers, or employees.
We had the pleasure of working with Dane to find my next car. He was very helpful and knowledgeable! Definitely recommend!
Absolutely freaking awesome team went in looking for a second car and made out like a thief , driving away 2 cars deep 🔥🖤
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