Classic Volkswagen Gastonia

Akira made buying my first ever new car buying experience seamless. He answered my many questions about multiple cars until I ultimately decided on one. From the sales manager back to the finance side it went perfect and never once did I feel pushed by them. Almost one week in and loving my 2026 Atlas!

From the time I walked in the door I was treated like royalty. Even though I didn't have much for a down payment, I was still treated with the upmost respect. I worked with a salesman over the phone even via text. My paperwork was already done ahead of time. They are straight forward and go over and beyond to make sure you're put into a very nice vehicle. I never thought with my credit score and not being on my job long I would qualify for such a nice car. I highly recommend Classic Volkswagen to anyone even with bad or no credit.

I bought a new 2026 Golf R at Classic Volkswagen here. The experience was very pleasant and easy. Im super satisfied with the car and overall Classic Volkwagen made the entire process straightforward. Their facility is very clean and spacious, and everyone is super professional. Shout out to Akira who helped me directly with the car! Ill be sure to use them for my future VW car purchases.

Jarret Martin at Classic was super helpful, friendly and beyond patient. He worked to get me the best deal possible and I drove out of there in my new 2025 Jetta confident and satisfied. Thank you, Jarret! Y’all go see Jarret. You won’t be disappointed with his salesmanship and you’ll love your VW!

I live 3 hours away from Gastonia and scheduled a test drive for a Saturday. I came in on time for my test drive and wanted to go through with purchasing it so I told them I would come back during the week. On Monday I schedule an appointment for Wednesday at 5 to go back and purchase the vehicle. I made sure they understood how far I was coming from and my appointment was for 5 Wednesday. Whenever I arrived they were extremely rude and unprofessional from the moment I got there. Nobody greeted me whenever I came in and they didn't pull the vehicle to the front and it was extremely filthy. They told me over the phone that when I came back the car would be ready to go with a full tank of gas and cleaned. The manager hands me a key and does not say a word. I went outside with my dad and showed him the car and nobody ever came outside to check on us or ask if we wanted to drive it. We went back inside to get a tag to test drive it again before purchasing the vehicle. Whenever we went back in once again we were not greeted by anyone and had to go all the way to the back desk to talk to someone. I had told them over the phone that I would be bringing in a code runner. My dad proceeds to plug in the code reader and shocker it's showing a fuel sensor code. At this point I was very upset with the service I was receiving, nobody was really trying to help me, and the vehicle was not in the condition they told me it would be in. Whenever I informed them that it was showing a code they told me that the service department was gone for the day and that they would look at it tomorrow but it had not had any codes when they had previously checked. I drove 3 hours to write a check for them to tell me to come back the next day. I had already bought insurance for the vehicle and everything and when I asked why I was told it would be cleaned and ready they informed me that they "don't clean a vehicle before someone purchases it". I had already drove 3 hours once to test drive the vehicle and confirmed twice that I was coming back to purchase the vehicle and came to write a check not finance and have a 3 hour drive back home I don't have time to wait on a vehicle to be cleaned and have gas put in it that should have already been done before I got there like they told me it would be. I left without purchasing the car due to the code and overall poor service. 30 minutes after I left the general manager calls me to tell me there is no codes and that it was a local trade in. How does he know there isn't a code if the technicians have left for the day and on the car-fax online on their website it shows that they bought the car at auction. I explained that I came in ready to buy a car and they wasted my time and I wasn't interested anymore. The general manager continues to tell me he has raised the price on the vehicle and I hang up. He calls me back asking if I hung up and I said yes. He proceeds to be extremely rude and tells me that "I don't know how the car business works". At this point I was very aggravated. I just took a day off work to come up there and buy a vehicle and couldn't and now they are calling me harassing me on my 3 hour drive back home. He calls me back a third time and at this point I tell him to go to hell and stop calling me he is harassing me and he is still trying to argue with me about the car!! It was so unprofessional I couldn't believe it! I have never had a general manager be so rude and unprofessional.