Coad Chevrolet
Cape Girardeau, MO
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# Summary The dealership is consistently praised for its knowledgeable and patient sales staff who prioritize customer needs without high-pressure tactics, combined with a finance team that thoroughly explains all paperwork and pricing with transparency. Customers also highlight the professionalism and efficiency of the service and parts departments, describing the overall experience as welcoming, honest, and customer-focused from start to finish.
Saw this place had a little blue Corolla and we called to check it out and Kevin made sure I was able to see it! He was great at answering questions, the car was very clean, I didn't feel pressured at all! Kevin and the finance man (whose name I have unfortunately forgottenπ ) were very open about the pricing and paperwork and what was going on during the process! 10/10 recommend looking here if you're in need of a car! Very kind and honest group of people
Poor Kevin! He put up with me for 3 days! Back and forth, more questions from us, more answers from him! On the 4th day, I fell in love with one of the first vehicles he brought to the table! Not once did he show any aggravation for all the time he spent helping me. He did a LOT to help us get what we were.looking for! Then, when we went to see Joe to finalize the financial, it went smooth, and quick! He gave us some helpful information on ways to help us with our forward plans! We WILL continue our business with Coad Chevrolet!
We highly recommend purchasing from Coad Chevrolet! Our experience with their team was positive, professional, and informative! Doug, Todd, and Joe were a great team to work with from test drive to purchase! The Service & Parts department are top notch as well!! Jeff & Jimmy handle each of our requests efficiently and with a professional, positive attitude! Thanks Coad Teams!!
Very thankful for Coad Chevy helping me with the purchase of my first ever car, salesman Kevin and the amazing finance manager made me feel welcome and heard with a price I could afford! Loving my new ride!!
I highly recommend this dealership. We knew what we had in mind and looked for the right vehicle and after looking at a few other places, we found the right car online at Coad Chevrolet in Cape Girardeau. The process was really great from start to finish. I sent info that I was interested in 2023 GMC Acadia and Kevin got back with me right away. Told him what we had in mind and set up and appointment to test drive. I will say that it was a no pressure sell. Kevin checked back the day of the appointment to confirm. He had the car ready with the heat on ready to take it for a test drive when we arrived. He was friendly and super down to earth. He took his time to talk with us and show us the vehicle and explain the process in detail. He was very knowledgeable and we appreciate how he made the sell super easy and non pushy. We worked with Joe for the final financial approval and once again we met just another decent down to earth employee there at Coad. Joe was easy to talk to. He took his time to explain every single detail in the financial decision stayed late to make sure that we understood everything that we were signing. They definitely go through everything with a fine tooth comb! So we knew exactly what price, what we were paying, and even gave us advice on how to get back our GAP from the last car. Coad is a customer focused business! And we truly appreciate the opportunity to buy our GMC from you guys. Shout out to Kevin and Joe you definitely got customers for life. Thank you for treating us so well!
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