COCCIA Lincoln

I have been leasing and or purchasing new vehicles for over 20 yrs. I’ve dealt with several local dealerships and have NEVER had such a warm and positive experience as I had with Mark Rodrigues at Coccia Lincoln in Wilkes Barre. From the moment we connected, he KNEW me! Our commutations back and forth via text and phone were always professional and never pressure driven. He answered all my questions immediately. There was no hesitation, there was no delay. As someone who expects a certain level of service from a luxury brand, he not only met it, but far surpassed it. And it wasn’t just him. The finance office, specifically Kevin Minello…he offered services but didn’t pressure or ask “why didn’t I choose something” as I actually experienced with my previous dealership. As someone who has worked in financial services for 30 years, he was exactly what a financial officer should be. I cannot say enough about the ease of the process, even after I kept changing my mind about which model, Mark never flinched. He over achieved in my honest opinion. As someone who does not impress easily, I was impressed. Your company should be very thankful to have both of these men representing you. Thank you for everything! I found MY dealership and person!

My husband and I were at the dealership yesterday and purchased two Lincoln SUVs. The team who took care of us were phenomenal. They really make you feel like you’re part of their family! I would highly recommend purchasing a vehicle at Coccia.

Was it worth driving 209 miles round trip to buy a car at Coccia Lincoln? Well, my wife's vehicle was coming off of lease in April. So in January, I approached the dealership where we got it, told them what she was looking for and that we wanted to keep the payments about the same as the current lease. The vehicle they offered was in their inventory but only matched the color she wanted and hardly any of the features, so I told them to keep looking. I haven't heard back from them. Next, I began searching new inventory at other nearby dealers and no luck with their inventory either. So I decided to broaden our search to any brand that had the vehicle size and trim features that we wouldn't settle without and still be in our monthly payment price range. No dealer within 50 miles had the exact vehicle that we were looking for, so I expanded our search in distance and included Certified Pre-Owned. Finally I found our exact vehicle at Coccia Lincoln, a beautiful Red 2022 Lincoln Corsair with all the features and more, that we were looking for, at a price that met our budget. Even better was the extremely low mileage. So I sent an email to the dealership checking on availability and a few other questions. Within an hour I received a response from Katie Sullivan, Internet Sales Consultant. She answered my questions and put us in touch with one of their Sales Consultants, Kathy-Jo Donahue. We set up an appointment with Kathy-Jo to see the Corsair in person before making a commitment and upon our arrival, were greated by several employees who offered refreshments and took us to Kathy-Jo's office. The vehicle was exactly as described on their web site and it was an easy decision to purchase it. We live in NJ and Kathy-Jo effortlesly handled getting the NJ registration, license plates, etc. from NJ DMV. Rather than us make the trip back to pick it up, Kathy-Jo offered the option, for a reasonable fee, to have the Corsair delivered to us. I've had an opportunity to review many of the other positive reviews on Google and I can say we definitely had the same experience. From Kathy-Jo to the rest of the team of Casey Fabrizio, Sales Manager, who made the process of securing financing through Lincoln effortless, Finance Manager Tiffany Hersh who handled the mandatory purchase paperwork and Bill & Tom who delivered the Corsair, we were treated not like customers but like old friends. To answer my initial question, YES it was well worth the trip and we'd do it again. THANK YOU EVERYONE @ COCCIA LINCOLN!

My sales associate Jeffery was phenomenal. He truly was a perfect car salesman. He was so responsive and made my car buying experience as stress free as possible. If you’re looking for a new car, I highly recommend going there because of my experience.

Went in on the 25th of July after test driving a few cars. I did not have any particular Lincoln on my radar, but remembered that my wife said her coworker has a Corsair and said it was nice so went in to just browse. I was greeted at the door by Desiree and she was very inviting, cordial and extremely patient and very informative. She asked if I wanted to test drive the Corsair if I had some time and I agreed. The car was very impressive and comfortable and did not expect to like it as much as I did as I am more of a sporty sedan kind of guy. Desiree then asked if I would like to go over some numbers or take some time to think about it, to which I agreed to look at some numbers. As we were looking to see which color and features I’d like best I then chose the Red carpet metallic with the jet black package. Not only did they achieve to give me a more than fair price on the car but they beat the trade in price offered for my 2023 Mercedes C class. After thinking it through for what seemed like eternity, I agreed to take the Corsair. During that time, what impressed me the most was the patience that Desiree displayed and how accommodating she was. I then went into the F&I office and was introduced to Kevin who was great. He went over every detail with patience and efficiency and not a pushy bone in his body. I am very happy with my purchase and even more pleased with the professionalism and welcomed experience by Desiree Gurdock and Kevin Minello. I will most certainly be back and my wife is looking forward to the end of her lease to pick up a new Nautilus! Do not hesitate to stop in and ask for Desiree Gurdock. Thank you Coccia for a superlative experience and look forward to possibly continuous leases over the next several years.