Cody Cadillac
Montpelier, VT
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# Summary The dealership receives mixed feedback regarding customer service, with some patrons praising the friendliness and quality of work, while others report experiencing dismissive attitudes from sales staff and a lack of hospitality at the service desk. Experiences range from highly satisfied customers who plan to return to those who felt undervalued during negotiations and chose to take their business elsewhere.
I had a disappointing experience with a sales representative at this dealership while attempting to purchase a $130K vehicle. Their attitude came across as dismissive and condescending, as if they held all the leverage in the deal. Fortunately, I found a different dealership where the staff was courteous and professional—and they even offered me a 7% discount. Based on my experience, I would not recommend this dealership.
Service didn’t even look up from their desk to greet me. No smile, no nice to meet you, no handshake. This place could use a lesson in hospitality
I was very happy to get the service for my car done here. The people here were very nice and I will continue to go here.
Best Cadillac dealer in the US!
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