Cole Honda
Bluefield, WV
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# Summary The dealership is consistently praised by customers for its friendly and honest staff who work diligently to find specific vehicles and provide transparent financing options. While the sales and service teams receive high marks for their accommodating approach and problem-solving efforts, one customer noted a manufacturing defect issue with door gaps that the dealership was unable to fully resolve.
Very nice people. Honesty means everything. Ashton the manager told me if I come see him I'll never buy a vehicle anywhere else. He's right. The salesman Sammy was so nice as well. Both of them together put me the vehicle i wanted the most. Lower financing, 10 year warranty. At a price I was satisfied with. I love my new vehicle.
Picking my new car up this coming Saturday very excited. Kevin has worked with me several months to get the exact car that I asked for. He has been wonderful and I would highly recommend him. Had to take new passport back due to gaps between bottom of doors allowing water and snow and gravel to enter through it. Donnie did all he could to help and the service manager tried to adjust doors but apparently the car came in from manufacturing that way and not sure if anyway to close the gaps. Cole Honda team is awesome but I would like a solution.
I had a great experience with Cole Honda. They were able to accommodate my trade-in as well as finding me the specific car that I wanted. Kwame Gravely was with me every step as we looked over the car and tested all the new features. Chris Bivens showed me how to operate all the new app features on my new Pilot. Thank you to Joey Proffitt for making all the paperwork so easy to understand and to complete. Thanks to Ron Justice for being so friendly and accommodating in the purchase of my Honda. I definitely will be shopping Coal Honda in the future.
They was very nice, they did their best to get what you want, I just loved the guys they are awesome and will let everyone know that, thats where they should come to get a vehicle. Thanks guys I really appreciate everyone of you๐
I took my vehicle in for an oil change and tire rotation, and to have my cabin air filter replaced due to a rodent getting inside of that particular area. Needless to say, it happened again...another rodent got back in my air system again. The service department took care of the situation for me again. They went above and beyond to get everything taken care of again. And hopefully it won't happen again, especially with all the measures they took to prevent it from reoccurring.
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