Collierville Auto Center
Collierville, TN
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# Summary This dealership consistently receives praise for exceptional customer service, with staff members going above and beyond to accommodate clients through detailed communication, flexible scheduling, and personalized attention throughout the buying process. Customers highlight the team's professionalism, honesty, and transparency, noting that they feel informed rather than pressured and appreciate the quality vehicles paired with stress-free transactions.
From start to finish we were treated beyond the best! Cherish is amazing!! We had her join us for our test drive, Ben checked on us and made us laugh! The whole team was great super communicative through the whole process, even when their computers gave them issues! This is our second purchase with them (1 was at Mt Moriah). Like I said before I’ll say it again will buy again from you guys any time! Thanks for your business. PS CHERISH is a boss saleswoman! 💁🏻♀️
Having purchased many high-end vehicles over the years, I can say that my recent experience with salesperson Ben and owner Tim at Collierville Auto Center was truly exceptional. They offered a strong price on my trade-in Range Rover and recommended an excellent G-Wagon that I was unable to view in person beforehand. They provided detailed photos, videos, and all the necessary information to help me make a confident decision, and then personally drove the vehicle to me to complete the exchange. Ben and Tim went above and beyond by working after hours and on their day off, ensuring I had everything I needed to feel completely comfortable with the purchase. Their professionalism, transparency, and genuine commitment to customer service made the entire process seamless and stress-free. This was easily one of the best car-buying experiences I’ve had. I highly recommend Collierville Auto Center and, specifically, Ben and Tim to anyone looking for a luxury vehicle. Thank you both.
Love the customer service and speedy efforts to get my auto deal done. Ben show me some of my best affordable cars. He was great! Tim and Ben were the best at what they do. Thank you both!
We called in advanced and we had Jay assist us with everything. He was great and answered so many of our questions. I love my new vehicle, thank you Jay!
Our salesman was Omar Martinez. My wife and I had very polite and efficient service from him and Terry and with everyone else we encountered. They were knowledgeable, honest, and helpful. The van we selected checked out as mechanically sound from a mechanic we selected. We were informed but not pressured. Their sales tactics were polite and helpful. The paperwork was handled quickly with no fuss. Omar was great to work with.
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