Collingwood Toyota

I recently purchased a Toyota Tundra Hybrid pickup truck from Collingwood Toyota. Although I am from Kitchener, I made the trip to Collingwood because they offered the best deal, and the entire experience exceeded my expectations. A special thank you to Shane Stoodley, who patiently answered all of our questions and addressed every concern throughout the process. I would also like to extend my sincere appreciation to Ian for his support and assistance. Vicki and Kathryn were incredibly helpful in securing the lowest possible interest rate for my truck, making the financing process smooth and stress-free. I would also like to thank Jeff Dobson (Sales Manager) for ensuring everything went seamlessly from start to finish. Without a doubt, this is the best dealership I have ever visited. The professionalism, transparency, and customer service provided by the entire team were outstanding. I highly recommend Collingwood Toyota to anyone looking for a great vehicle-buying experience. Thank you once again to the entire team!

On March 2, 2026, I purchased a vehicle from Collingwood Toyota and was very pleased with the experience. I do not look forward to buying a newer car. For me, it is a stressful, overwhelming and, sometimes, confusing experience. Luckily I met Wes Grosz at Collingwood Toyota who made all of my worries go away and helped me through the process with trust, integrity and professionalism. His small-town caring attitude and honesty (yes, I used that word) in dealing with us was a delight to experience and a blessing to receive. I felt 'taken care of' rather that 'taken advantage of' and left with a feeling that it was a win-win experience for us and Collingwood Toyota. Thank you, Wes, for being who you are and being a part of my Collingwood Toyota newer car experience! I would highly recommend dealing with Collingwood Toyota!! Everyone we met was very nice and helpful and greeted us with a smile even though most of them had no idea why we were there! In fact, I had two people greet me with a smile and ask if I needed help as they walked by me while I was waiting for Wes to meet me... and they weren't sales people!! These 5 stars are well deserved!

I recently purchased a vehicle from this dealership, and I honestly couldn’t be happier with the experience. From start to finish, everything ran incredibly smoothly. At no point did I feel pressured, and every question I had was answered with patience and respect—I never once felt uncomfortable or out of place. From the moment you walk in, you’re acknowledged and made to feel welcome, which really sets the tone for the entire experience. It’s clear that customer service is a top priority here. If you’re looking for high-pressure sales tactics, hidden clauses, overpriced deals, or anything shady… this is definitely not the place to go—lol. Instead, you’ll find honesty, transparency, and a team that genuinely wants to help. I also have to give a huge shoutout to Ted Rush—he’s your guy! Ted went above and beyond to make sure everything went smoothly and that I was completely comfortable every step of the way. He was professional, knowledgeable, and truly cared about making this a great experience. I highly recommend this dealership and wouldn’t hesitate to return in the future!

1st service for a 2026 BZ XLE was good. An hour wait then out of he door. No charge for the first 3 years of service. I purchased the 160,00K / 8 year warranty as this is my first EV and that extra protection as well as $10,500 in rebates made me feel less stress on purchasing a new way to drive for me at 61.

I called this dealership for the first time on Monday 23, February at 9:30 am to book an appointment for my Toyota HIGHLANDER (engine warning-AWD) as I had not been happy with the service at the dealership I originally purchased it from. I immediately spoke to Shannon at the front desk who was very nice and explained to her I was s new costumer and wanted to book my vehicle in for service with them and gave her the year and model of the vehicle. She said she would pass me onto service who would pick up the call and then she put me on hold. I wait just over 4 minutes and Shannon picked up the call again and asked if service had picked up my call. I explained to her no so she put me on hold again and within a minute Shannon was back to me and indicated service was busy and could call me back. So Shannon should took my name and number and it turned out we were co-coworker's at a different company and had a quick chat. She then said service would call me back. Well I waited until Thursday 26 Feb., with no call back from Collingwood Toyota. Therefore I had to call the original dealership instead and now at appointment here on Friday with the check engine light and AWD system warning that HAD to be addressed. Not great service from Collingwood Toyota