Franchise Dealer

Colonial Ford of Plymouth

Plymouth, MA

4.5(1,401 Google reviews)

Brands

Ford

Contact

11 Pilgrim Hill Rd, Plymouth, MA 02360
(508) 591-5242colonialford.com/

Google Reviews

# Summary The dealership receives widespread praise for transparent pricing, knowledgeable staff, and a low-pressure sales approach, with multiple customers highlighting exceptional service from specific salespeople who prioritized finding the right vehicle rather than making the highest sale. One negative review cited dismissive treatment from management after a credit check, suggesting inconsistent customer service experiences depending on which staff members assist customers.

Michael Bows3 months ago

After talking with multiple Ford dealerships on the South Shore, I decided to give Colonial Ford a chance and I’m glad I did. They offered the best deal around and I couldn’t be happier with the experience. From start to finish, everything was smooth, transparent, and made the whole process enjoyable. I can’t say enough about Jose Oliveira (Joe), my salesperson, who was outstanding. I told him exactly what I was looking for and he made it happen, no games and never made me feel pressured at any point. He is a down to earth dude and his professionalism, honesty, and attention to detail really set him apart. Thanks Joe! Also special thanks to Phil Gomes in the parts department for helping with the step boards and coordinating the installation, and Mike Medeiros in the body shop for installing a tailgate sticker for no extra charge. All in all, the entire team at Colonial Ford made the process easy and stress-free—from the first phone call to the paperwork. If you’re looking for a salesperson who goes above and beyond, I highly recommend Colonial Ford and Joe. I’m 100% satisfied and I’ll definitely be back for my services and next truck!

Roy Van den heuvel3 months ago

I went to Colonials website and asked for more details on the car. They reached out a few times but never to many. Not pushy that it bothers you. Made an appointment with Brendan from the sales department, he did a great job receiving us. Very professional and calm. Not making us feel that we have to buy the car right away, showed us some options what they had in stock. Very knowledgeable and answered all questions. Our financial guy I think was named Greg. Also very pleasant and helpful. I would buy a car here again. Which I ended up doing the same day because they made me feel comfortable either what they were offering without pushing it at all! Ask for Brendan, he will take care of you for sure!

Danny Pittore3 months ago

Noah was the one that helped us in ordering the ranger raptor. Everything went pretty smoothly and the truck is awesome. I highly recommend this Dealership Colonial Ford in Plymouth as your Last stop to purchase your next vehicle.

hellacrunk1a month ago

Excellent car shopping experience! Joe Oliveira is your favorite car salesman’s favorite car salesman! He really took great care of me throughout the whole endeavor. He was very patient and thorough in the process of touring and test driving; he showed me all of the different trim packages I already knew I probably wasn’t going to go with, just for the sake of comparison; and he really was straightforward and honest in getting me in the RIGHT car, not just the most expensive one he could sell me. And he even went out of his way to locate and obtain a car from another dealership over an hour away that was more suited for my wants and needs when they didn’t have one currently on their lot. He didn’t just get me into a car I liked; he got me into a car I loved. He even helped me set up all the computer-y stuff, and my Ford phone app, which would’ve taken me forever to do myself. And his colleague Brenden had me in and out of the finance office in no time, with no loss of blood. “Smooth, painless, and pleasurable” is how I would describe the overall experience, and I’m loving my new Bronco Outer Banks (which I got for a STEAL at the current Employee Pricing Promo….run, don’t walk, if you read this before the 4th of July in ‘26!). Highly recommend! Thanks, Joe, Brenden, and all the folks at Colonial!!! - Steve M., Plymouth MA

Peter Satoshia month ago

I went into the dealership and talked with a salesman about one of their trucks and went for a ride. It was a nice truck and as expected, it was in the $100k area. I told the guy that I had never treated myself my whole life and was looking forward to buying something nice for myself in the near future. Everything was going good until we went up to the slick sales manager. I was up front about not buying the truck right now. I wanted to wait for a few personal reasons. The salesman was respectful but the sales manager was rather pushy. Then he asked someone else to run my name in the computer and I'm guessing they saw my "income". They were very dismissive after looking at the computer and after I left I never got a follow up email or call. Little does the slick sales manager know that I made many times the value of that truck just in NVDA alone, just this year. That happens to be one of the reasons I wanted to wait. I sold out of NVDA recently and took a good payout. It's a Roth IRA so I won't pay taxes until I take some of it out of the account. My retirement account isn't "income". Your loss dude. Fords loss too. I'm buying a bowtie. Apparently that computer has flaws and so do you. People can inherit money too. Your dismissive attitude is grossly disrespectful. I know how much sales managers make and I understand that you think you're above everyone else. For your own good, tone it down. Be respectful to people. It wasn't like it was busy and you were missing out on another potential buyer.

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