Colonial Nissan Of Medford
Medford, MA
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# Summary The dealership is consistently praised for its honest, pressure-free sales approach and exceptional customer service, with customers highlighting individual staff members like Stanton, Kathy, and Andy for their professionalism, knowledge, and genuine care throughout the purchasing process. The service department also receives strong recognition for its quality work and transparent communication, with customers expressing loyalty and willingness to return for both vehicle purchases and ongoing maintenance.
⭐⭐⭐⭐⭐ My sister recently purchased a vehicle from Colonial Nissan in Medford, and I can’t say enough great things about Stanton. From the moment she walked in, he treated her with respect, patience, and genuine care. There was never any pressure—just honest guidance and a sincere desire to help her find the perfect vehicle for her needs. Stanton went above and beyond to make the entire process smooth, transparent, and stress-free. He took the time to answer every question, explain everything clearly, and made sure she felt comfortable and confident every step of the way. In an industry where exceptional customer service can be hard to find, Stanton truly stands out. What impressed us most was how invested he was in making sure my sister was happy, not just making a sale. His professionalism, knowledge, and friendly personality turned what could have been a stressful experience into an exciting and memorable one. If you’re shopping for a vehicle, do yourself a favor and ask for Stanton. He’s the kind of salesperson everyone hopes to work with—honest, knowledgeable, and genuinely committed to his customers. Colonial Nissan is lucky to have him, and we couldn’t be happier with the experience. Thank you, Stanton!
From start to finish the sales team was a class act. We were not even there for a long time and the car was exactly what I was looking for at a fair price. From speaking with Kathy to see if the car was available, to Stanton who took us for a drive and told us everything we needed to know about the vehicle, and Andy the sales manager who helped with the trade in and other details-NO pressure and very chill atmosphere. I have also recently brought my car for its first service and Derek and the team in the service department were incredible and displayed the kindness and honesty I had come to expect. Highly recommended and while I hope to have my new to me car for some time I will be a repeat customer as well as continue to take my car there for service.
Excellent experience with Colonial Nissan's Service Department. A special thank you to Derrick, who provides first-class service. His accuracy, efficiency, professionalism, and clear communication make the entire process smooth and stress-free. It's refreshing to work with someone who is knowledgeable, detail-oriented, and genuinely committed to customer satisfaction. Derrick is a tremendous asset to Colonial Nissan, and a compelling reason to keep returning to Colonial Nissan. Highly recommended!
I would like to highlight Rebecca Rideout for her Outstanding Customer Service and follow through. She went above and beyond to assist with a difficult registration issue (no fault on Colonial Nissan). She stayed with it with Mass DMV and got it done so that my client could pick up his vehicle on time. Please make sure you reach out to Rebecca for your next vehicle.
I had the distinct pleasure of buying my Nissan Kicks from Mr. JAMES BACON at Colonial Nissan in Medford. Mr. Bacon was efficient, knowledgeable, kind, and respectful. Everyone at this dealership went above and beyond while dealing with my Dad and me. I was apprehensive about buying a new car, having had the same vehicle for 10 years. Mr. BACON and the entire staff made me feel special and the process easy. I will highly recommend this dealership to anyone looking for a car. They were all fantastic! Kellie Mitchell.
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