Coulter INFINITI

Mike Rios consistently delivers an exceptional service experience and is the primary reason our family remains loyal to INFINITI. Over the years, he has always been professional, knowledgeable, responsive, and genuinely focused on taking care of us. He makes every service visit easy and stress-free. In fact, Mike’s outstanding service is one of the biggest reasons my wife wanted another QX80. The trust and confidence he has built through the service department played a significant role in our recent decision to purchase a new QX80. That speaks volumes about the impact he has on the customer experience. Coulter INFINITI is fortunate to have someone like Mike representing the dealership. He should be recognized for the level of care, professionalism, and customer service he provides. He has earned our loyalty, and we greatly appreciate everything he does.

I had an outstanding experience with Infiniti, and I can’t say enough great things about our service advisor, Toby. He went completely above and beyond from start to finish. Every detail was handled professionally, quickly, and with genuine care. Toby kept us informed throughout the entire process, answered every question, and made sure everything was done right the first time. It’s rare to find this level of service anymore—he truly made the entire experience smooth and stress-free. Without a doubt, Toby is the best service advisor I’ve ever worked with. I would recommend him and Infiniti 100% to anyone looking for top-tier service.

Delaney was AMAZING! She was very knowledgeable and not pushy. We had a great experience with Henry as well. The dealership was very clean. We got an unbelievable deal! We love our new Infiniti and highly recommend Coulter Infiniti to anyone looking for a vehicle.

Will like to think Noah and Robert for making this deal go through smoothly. Great crew to work with. I highly recommend them. Was looking for a QX70 with low miles for over 2 years! Finally came across one they listed with extremely low miles and I had to have it! I was a little skeptical during the buying process because of a little miscommunication, but they took care of that for me. Noah was very understanding the whole entire process. A very cool down the earth young man! They shipped the car right to my front door, literally! I will most likely do business again with them!

My experience from beginning to end has been very positive with Colter Infiniti Mesa,Az. This was our second time visiting and we were greeted with a smile both times. We had enough time to discuss concerns with service manager Jose. We were able to enjoy the nice weather outside while we wait on our diagnostic. Jose also gave us complimentary bottle waters which were nice and cold. Jose engaged with my special needs son and that was really an important part of the visit. He was excited just to get the fist bump again. We appreciate every single minute that was taken to make sure that we were comfortable and safe on the road in our Infiniti. Thanks again