Country Ford, Inc.
Tyndall, SD
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# Summary The dealership receives overwhelming praise for exceptional customer service, with staff frequently going above and beyond through personalized attention, low-pressure sales tactics, and professional communication. However, one customer reported a significantly negative experience involving inconsistent pricing, unprofessional behavior, and poor follow-through on promised services like vehicle detailing.
Tom went above and beyond to provide a nice 2019 Mustang EcoBoost at a fair price. He even drove 100 miles to pick me up from the airport. His communication was prompt and polite. I especially loved his low-pressure sales approach. He easily earned this five star review.
WHAT AN AWESOME EXPERIENCE! After a few frustrataing car searches locally, and not fariring well at other ddealerships, I reached out to Country. I spoke with, Tom offered to bring the truck to me since the weather was rainy. He arrived, we drove around, paper work done! Shawn, a USN veteran, made the usual tedious paperwork flow so easy. EVERYONE was kind, patient, friendly, thorough, and professional. I have noproblemsayingthis iswhere you want to gotopurchase your next vehicle0
The reception, sales & financing staff are all very friendly & professional. Our only negative was we were told the car would be cleaned & detailed for us when we picked it up - unfortunately their detail staff did not follow through on this promise. In fact, the detail part was not completed at all (door frames and engine compartment were very dirty and did not appear to be touched). We are very happy with our purchase and Jeff in sales did get money for us to have the car detailed by a local person.
Thank you Tom for your low pressure sales approach and for providing me a great car at a fair price. I enjoyed driving my 2019 Ford Mustang all the way back to Milwaukee. He even went out of his way to pick me up at the airport 100 miles one way. Communication was excellent and he answered all my questions quickly. He easily earned a 5-star review!
Recently looked at a vehicle with my sister in law. The salesmen and manager that we dealt with were very sarcastic, rude, and unprofessional. She was given a price for the vehicle and a quote on her trade in value and the next day changed both numbers and when called out on it they hung the phone up. There was proof of the numbers they gave the day before provided. Very shady behavior and incredibly unprofessional. Previously I’ve had my oil changed and maintenance done here but I will no longer be supporting this business.
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