Coupal et Brassard Nissan

At first, the sales and service team were polite, attentive, and reassuring. However, after completing the purchase and spending time with the vehicle, it became evident that I had been sold a car of very poor quality, with multiple defects and ongoing issues—problems I am now expected to tolerate for the next four years. More concerning is the service package that was sold to me. I was explicitly told that if the windshield were damaged, it would be fully replaced without issue. Now that such damage has occurred, I am being told the opposite: replacement is not covered, only repair—yet I am also informed that repair is not currently possible. As a result, I am being asked to pay for a full replacement out of pocket. This is a clear contradiction of the commitments made at the time of sale. I do not recommend this vehicle model, the Nissan Leaf (electric). The build quality is disappointing, and the heating system is notably weak and unreliable. This experience has left me feeling seriously misled. I am open to resolving this matter and expect to be contacted directly to discuss the discrepancies between what was promised and what has been delivered.

The kindest people ever. I bought a used car and they fixed it up, repainted and washed for free. If you need to buy a car, here is the best place.

We had a very frustrating experience with this dealership and would not recommend them based on how our situation was handled.

After having been unsuccessful in fixing an electrical problem with my nissan rogue 2011.I drove from Montréal to this repair center. They were able to solve the problem in a fast and courteous manner. I was very satisfied with their service. I highly recommend this great team!

Very bad customer services. I bought a new Lexus NX 350H. My sell from lexus gabriel st-laurent asked me to tell the financial manager of nissan chambly to transfer the lease document to nissan gabriel st-jaque. The financial manger of chambly yelled at us and told me to do it myself. Never touching a nissan even again bad quality car. Very disappointed!