Courtesy Volvo Cars of Scottsdale

Unfortunately, I can not recommend a used vehicle here. I reached out on 02/12/26 and inquired about a used 2024 Lincoln Navigator. I live in MI and had inquired with major brands that only sell online as well as other out of state dealers in OH, FL, KY and IN. I was sent a video, was told other than a couple small scratches (circled from a screenshot of the video) it was clean and they service all their vehicles. I was aware it had been in a minor accident with no significant damage. That didn't bother me since I was driving a used Expedition Limited that had the same report when I bought it in 2023. Upon arrival of the Navigator, I saw many more blemishes than the couple noted upon sale. A missince accent on the passenger mirror, chip in the windshield, all 4 wheels scratched and various areas of the body with scratches along with cracks in the front bumper. I should note I was not made aware there was only one key fob too. About 10 days after it was delivered, the front brake/collision sensor failed. I thought it was due to snow and ice. Upon cleaning it (touchless car wash only), the sensor still had an issue. I called my dealer that had previously serviced 6 Ford vehicles for me and their review said it was failing due to the accident and would be $1900 to replace & reprogram. At that time I dug in a bit and saw it is possible to reprogram and it'll fix the sensor temporarily. I reached out to the GM of this store and within minutes his sales GM called me. There were some initial back and forth emails as to the appropriate people being out of office, sick leave, etc. and I followed up once more last week with both GMs and much more detail. I never heard back this time around. I think the sales rep was a bit overzealous to sell a car and didn't really know much about it, took one video of the vehicle and overlooked all the problems I included in photos. I also believe the dealership did what it needed after taking the vehicle in from auction in November 2025 so it would pass any road tests and best of luck to the new owner. Had I had the opportunity to view the vehicle in person I would've been able to see all the scratches, broken or peeling pieces, and all 4 wheels being damaged. I probably would've passed but I can't say for sure in hindsight. However, a road test wouldn't have spotted this sensor issue. I have no way to prove it but I truly believe this was an intentional short term fix. If I were to fix this safety issue that prevents collisions and allows for cruise control (it's equipped with Blue Cruise ability that I paid $399 with the sale too) as well as the bumper, 4 wheels and windshield I'd be north of $6000-7000 in unexpected repairs all while still overlooking a handful of other scratches on the body & hood since it is a used black vehicle after all and they will show basic wear after 58,000 miles. I was hopeful there would be some solution for the sensor and I'd go on my merry way as well as provide a much better review. It's been just over 2 weeks since initial contact about the primary concern and notification that many other things were overlooked at the time I asked for a dealer's inspection & information on the vehicle.

I had an excellent experience working with Christian. From start to finish, he made the entire process smooth, stress-free, and enjoyable. He was honest, knowledgeable, and always willing to answer my questions and guide me through each step. I never felt pressured and truly appreciated his patience and transparency. His dedication to helping me find the right vehicle and ensuring everything went smoothly for me did not go unnoticed. I am extremely happy with my purchase and grateful for all of his support! I highly recommend working with him to anyone looking to buy a car because he genuinely cares about his customers. Thank you for making this such a positive experience, Christian!

I reached out regarding a CPO Volvo XC60 and worked with Brandon on the purchase. My wife and I had an awesome experience through the whole buying process! Brandon was an all star at replying in a timely manner and answering questions we had, as we drove in from out of town. Very easy to text/chat throughout the process to resolve any of our concerns. Overall I'd highly recommend this location, everything was very transparent regarding pricing, warranty, trade in value, etc.

Mario was amazing! He was so easy to work with. Extremely professional and a breath of fresh air from what I had been running into during my vehicle search. Mario went above and beyond delivering my new car to my home over an hour away from the dealership. He also made my entire family feel like part of the experience. My kids were in the back seat watching while Mario shared all of the features of the car. Making the entire experience fun and easy. Thank you again Mario!

I had an excellent experience purchasing my car. From the moment I walked in, the entire team was friendly, professional, and genuinely helpful. The sales process was refreshingly low-pressure, which made the experience comfortable and enjoyable. The pricing was fair and reasonable, and the negotiation process felt honest and straightforward. I never felt rushed or pushed into making a decision, which I really appreciated. The sales team (Mario & Adam) and finance (Calvyn) all took the time to answer my questions and make sure everything was clear. What stood out the most was the level of service even after the contract was signed. They continued to take care of me and made sure I was completely satisfied with my purchase. Overall, it was a smooth and positive experience, and I would absolutely do business with them again. I love my new car! Highly recommended!