Crain Kia Of Fayetteville

I had an amazing experience purchasing my 2026 K4 EX. From start to finish, the entire process was smooth, stress free, and honestly one of the easiest car buying experiences I’ve ever had. Alfonso was fantastic to work with. He was knowledgeable, patient, and never made me feel pressured. Xochi, the Customer Experience Manager, was incredible and took the time to walk me through all the features of my new car and help get all the technical setup completed, which made a huge difference. Collin in finance was also great. He explained everything clearly and made the paperwork process quick and painless. The entire team made the experience easy and enjoyable, and I couldn’t be happier with my new car. I highly recommend this dealership if you’re looking for a smooth, stress free buying process.

We had a great experience with Roddy and his team! We went in just to look around and left with a beautiful brand new car. The one I wanted wasnt on the lot but they had to me in less then 48 hours, fully detailed and full of gas. Roddy was awesome to work with, he had great energy and was fully upfront with everything we had going on. We will definitely use Crain Kia for our next purchase!

I couldn't be more happier going with this fantastic team. I was just in there to test drive one because I was dealing with another dealer. Chip and Roddey went above and beyond to get me into a comfortable vehicle. I am disabled and have to lay down quite a bit on trips and they seen the difficult situation I was having. They were able to get me into something comfortable and in my payment/ price point. If you want a great deal on a vehicle come here. If you want caring non pushy sales team. These two are it! I felt no pressure in my purchase but I walked away loving my new vehicle. Thank you Chip and Roddey I appreciate y'all.

The Crain Kia Dealership in Fayetteville was an amazing experience! Each person we worked with - Hunter (salesman), Ty (finance), and Xochi (CX & tech walk thru) - were all incredibly friendly and helpful throughout the process. They were even accommodating of our 2 daughters who were getting a bit restless during the process! They answered all of our questions and were thorough in their answers. We got to spend a lot of time with the car we were looking at and left feeling fully equipped and supported by them in the future. I would recommend this dealership to close friends, they’re a great team to work with!

5 stars for the entire team at Crain Kia of Fayetteville. We truly had such a great experience from start to finish and genuinely enjoyed everyone we worked with. Tree was an excellent sales rep and made the process easy and comfortable. The general manager was extremely kind and willing to help my grandfather make sure my grandmother got the right car. Colin was very knowledgeable and helpful on the financing side, and Xochi was also wonderful and very helpful with the car itself. We’ve bought and sold many cars over the years, and so often it turns into an all day ordeal, but that was not the case here at all. Everyone was efficient, professional, and easy to work with, while still making us feel taken care of the whole time. The entire team was friendly, helpful, and genuinely pleasant to be around. We left feeling really good about the experience and would highly recommend Crain Kia of Fayetteville.