Franchise Dealer

Cranbrook Toyota

Cranbrook, BC

4.8(1,942 Google reviews)

Brands

Toyota

Contact

2401 22 St N, Cranbrook, BC V1C 7B8, CA
(250) 489-4010cranbrooktoyota.com/

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Google Reviews

Staff members consistently receive praise for their friendliness, transparency, and willingness to go above and beyond—whether through thorough vehicle explanations, seamless out-of-town purchasing coordination, or exceptional problem-solving. The dealership is recognized for creating a pressure-free, professional buying experience where customers feel genuinely cared for throughout the entire process.

John Fa month ago

Very friendly staff and we did not feel we were being pressured or rushed into a purchase. All questions were fully answered by Riley who also spent extra time explaining how to use the features of our new vehicle. A very good experience all around.

Surudh Bhutani3 months ago

Picked up a '26 Corolla LE Hybrid here and couldn't be happier with the experience. - I came in from Airdrie, AB and we coordinated mostly everything over the phone. I was looking for a deal without any surprises, and Brody and Tre delivered exactly that. - They were transparent, had everything ready to go, and made the out-of-town buying process a breeze. - Definitely worth the scenic drive to and from Cranbrook via H93 if you want an easy, professional experience.

Shelley Nicholls9 months ago

Mark and I are extremely happy with our new vehicle and every step of the process. We very highly recommend Riley for your next car purchase or inquiry. He didn't miss a thing! He made it such a positive and fun experience. We enjoyed our conversations with him about many things. Riley, Tessa, Tre and everybody there are professional while being super friendly and nice, including the general manager as well as the gentleman who did our insurance on the spot. Thank you so much for everything! Perfection all around!

Steve & Cara Campen3 months ago

We are beyond grateful for the kindness we received from Stacey and the team at Cranbrook Toyota. From the moment I reached out to Stacey, she was absolutely amazing. She made us feel so comfortable and informed and answered every question we had. Stacey went above and beyond in each step of the process, making sure we were truly taken care of. Clint was also absolutely amazing to deal with. He took the time to assist us when we had a terrible experience at a different dealership. Clint also went above our expectations, ensuring we were taken care of and treated well. Their kindness and professionalism made this one of the best vehicle purchases we’ve ever made. The entire Toyota team was so kind and we appreciated all the communication and interactions that we had. Thank you!!

joe kiema month ago

We purchased our new 2026 Rav 4 Limited at Cranbrook Toyota. What an amazing car and want to thank Stacey, Joe, Tre and all the staff who helped us with the purchase our car. The customer service is amazing here. Thank you so much.

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