Crew Volkswagen of Plainville

We had a wonderful experience purchasing our new vehicle at Crew Volkswagen in Plainville. Tayler and Jay assisted us throughout the entire process with clear, honest, and transparent information. They made us feel extremely confident and comfortable in making the decision to purchase our new vehicle. There was no pressure — just professionalism, patience, and genuine support. We truly appreciate the excellent service and highly recommend them to anyone looking for a new car!

I couldn’t be happier with my experience at Crew Volkswagen. From the moment I walked through the door, I felt welcomed and completely at ease. I worked with Will on the purchase of my Touareg, and he was outstanding throughout the entire process. He was patient, knowledgeable, friendly, and most importantly, never once made me feel pressured. Rather than acting like a salesperson, Will served as a trusted advisor, helping me navigate the car-buying process and making sure I was comfortable every step of the way. What truly set this experience apart was the dealership’s culture. One of the owners personally reached out during the process to check in and ensure everything was going smoothly. That level of attention and care speaks volumes about the values they’ve built at Crew Volkswagen. If you’re in the market for a new or pre-owned vehicle, I highly recommend Will and the entire Crew Volkswagen team. They go above and beyond for their customers and take the time to make sure you feel informed, comfortable, and confident in your decision

We had such a great experience working with Komi while buying a car for my mom! From start to finish, he was incredibly attentive, patient, and knowledgeable. He took the time to clearly explain all the features of the car and made sure we felt comfortable and confident with our decision. His professionalism and friendly attitude really stood out. We truly appreciate all his help and would highly recommend him to anyone looking for a smooth and stress-free car buying experience!

I had a great experience at Crew purchasing my VW. Komi was awesome and so helpful making it a smooth, stress free experience. JB and Cole did a great job helping me the day I picked up my car. Chris and his crew should be proud of the business they are building! I will recommend them to anyone looking for a car. I would use them again for a car myself!

Fantastic experience! Tyler was great to work with, he made the transaction smooth. He showed genuine care and respect through the whole process. His communication was on point and he was very responsive. The whole team made us feel welcomed and not just like another customers. They even applauded us when we showed up creating a fun experience. The car was out front and ready for us to drive. The deal was very fair. The dealership has a great modern look, and a few games to play if you have to wait at all. Great job Crew!