Criswell Chrysler Jeep Dodge RAM FIAT

I saw a vehicle on Criswell’s website and texted the sales associate an offer. Jalen said they would do their best to accept my offer. I went to the dealership with a set “out the door” budget and with my trade in I am the happy owner of my new vehicle. Shout out to Thong, the finance manager, for a quick and easy experience.

I recently bought a NEW Dodge Ram from Criswell Chrysler in Gaithersburg and was completely blown away by the customer service and the entire experience. I have never been a fan of buying cars but this was hands down the easiest and non stressful interaction I have ever encountered. I want to give a special thanks to Felipe, Parker, Manny and Thong for working with me and making sure I received a fair deal that we can all agree to. I never once felt pressured or taken advantage of and they listened to my concerns and attempted to work with me as much as they could to get me in a new car today for me and my family. I will absolutely be back to buy from this location and these people in the future. Don’t question to go look for a car there, you’re in great hands! Thanks guys!

Right from the start, they were very responsive and answered via text right away, and we set up a time for me to check out the Jeep Gladiator. It was a very special color (Joose) so we were excited! Then Alvaro helped us; he is very knowledgeable about Jeeps. He was “just right” friendly and encouraging. Once we made the decision, it was very smooth, and everyone was extremely nice like they offered water and worked quickly to move the process! we feel like we got a great deal. I can’t remember the name of the finance guy but he was funny and made it very quick and easy. I got a great deal on the car loan. So we really like this Criswell Jeep Dodge dealership. it is actually our second time to buy a car from them. We feel very comfortable also getting maintenance through them.

I had a wonderful experience at CRISWELL! I called just as they opened to verify the truck I was looking at was actually on the lot. I drove 2.5 hours and when I arrived I sat down immediately with Mark and he made sure I was “registered” and started my trade-in appraisal paperwork and then we test drove the truck! We we returned I sat down with Stacy (planned) and she took good care of me. We went over the numbers, agreed on them and then I met Diane (Finance). She was able to beat my best rate and didn’t not push me to buy a bunch of extras I didn’t want. She helped get a deal on a warranty to meet my needs and make my out the door number. Overall my experience was one of the better ones I have had at a dealership. Love my new truck and would recommend Criswell to anyone looking. Thanks y’all!!

We had a fantastic experience buying our car, thanks to Leon! He made the entire process quick, smooth, and completely stress-free. Leon was knowledgeable, professional, and genuinely helpful without any pressure. Everything was handled efficiently, and we were in and out much faster than expected. If you’re looking for a great car-buying experience, we highly recommend asking for Leon! 🚗