Crossroads Hyundai of Loveland

I purchased my 2019 Tucson from Crossroads new from Chandler and that was a great experience. I've been going to Crossroads for all my vehicle service from the beginning. I've been working with Dylan in the service department for a few years (as well as his boss Gary). Dylan has been extremely helpful in taking care of my regular maintenance needs on my vehicle and helping try to diagnose a few ongoing intermittent issues. We finally think we've found the the fix for one issue with the assistance of my video. This has only been possible because of the knowledge and outstanding workmanship of the mechanic who works on my vehicle, Dakota. Dyaln and Dakota make a great! I have peace of mind when the PETTAXI is in their hands and know the job is going to get done right the first time! Also, Tyler (and Chandler prior to Tyler) who works is sales/finance does go out of his way to take care of me as well. When I'm asked for a vehicle recommendation, I always recommend Crossroads! Thank you guys for always getting me and the PETTAXI taken care of on each visit. It's important I can keep the PETTAXI on the road and safe to take care of all the NOCO pets. I know all of my Rocky Mountain Pet Services & More clients send their thanks to you as well!!

Purchase an Elantra N here recently. My overall experience was great. Everyone I interacted with was friendly and low pressure. I got a fair price for my trade and was able to get into the car I wanted for a price I felt was fair. Lorie was great to work with and was extremely knowledgeable on her products. Jake in finance was efficient and great to work with. I was out of finance in well under 30 minutes. Paul was also great to work with as well. I would certainly buy a car here again, and would recommend them if you’re looking for a fair and low pressure buying experience. Thank you to the crossroads Hyundai team, you have another happy customer!

I purchased a Hyundai Santa Cruz from Lorie Hoag, and I had a great experience. She is extremely knowledgeable about all the vehicles on the Hyundai lot and was very helpful throughout the process. Lorie was never pushy and gave me plenty of time to explore my options and decide which vehicle was the best fit for me. Her professionalism and patience made the car-buying experience enjoyable and stress-free. I was so impressed with her service that I even referred my son to her when he was ready to purchase his first car. I highly recommend Lori to anyone looking for a new vehicle.

Go see Will at Crossroads. He’ll take care of you like he did for me. Bought a used car from out of state in Oklahoma. Did everything by text. Will sent videos and pics, being transparent in the process. Took my car to an independent inspector at my expense to ease my mind moving forward with purchase. Even got quotes from local glass shops (windshield was cracked). Didn’t hassle me for a bunch of extras and we got right down to price. He answered every question. Was really professional in person. Probably the best ca buying experience I’ve ever had. Thanks!!!

We purchased a 26 Pallisade here- the initial sale was okay- nothing mind blowing- but not the worst experience. Fast forward less than 3 months- brand new vehicle- dead in the garage. Miss an important Dr. Appt. Called roadside assistance- the vehicle drained the battery charger and still wouldn’t start. So it had to be dragged out of the garage- and back to the dealership. Service dept called, with nothing but runarounds- saying they couldn’t look at it for 6 days. Sales guy is trying to help- but GM refuses a loaner- and service won’t give a loaner or rental until they diagnose it. We are a single vehicle family- we’ve missed Dr appts- and now looking at going thru Christmas with no vehicle- because it wasn’t scheduled- like anyone schedules a brand new 70k vehicle to be completely dead in Christmas week. I get it, these things have insane amounts of tech- but feel like the dealership really dropped the ball on any empathy, sense of urgency or supporting their customers. This isn’t to mention that we’ve had it for almost a months- and they still haven’t processed the registration- so we still can’t get the tag. So if you are looking for a dealership that will leave you high and dry after the sale- this is the place for you.