Crowfoot Hyundai
Calgary, AB
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# Summary The dealership receives polarized feedback, with most customers praising individual salespeople and service staff for their professionalism, patience, and honest communication during purchases and maintenance visits. However, one detailed account describes serious post-sale issues including repeated vehicle damage, poor accountability, and significant financial losses that required legal action to resolve.
We had an incredibly frustrating and costly experience with Crowfoot Hyundai. My girl purchased a Hyundai Tucson Plug-In Hybrid here, and while the initial salesperson was great, everything after the sale was an absolute nightmare. The very first day she drove the car off the lot, she noticed the horn wasn't working. She scheduled an appointment and dropped the car off for service. Luckily, she took detailed photos and videos of the car right before handing it over. When a staff member brought the car back to her later that day, he claimed the "signals still weren't working." This made no sense, as the car had just been fully inspected by their own team prior to purchase, and the signals were perfectly fine when dropped off. To make matters worse, the car was returned with fresh body damage on it. Because she had photographic proof from that morning, they couldn't deny it. The car was then gone for multiple weeks, sitting between the dealership and the body shop they took it to. When they finally called her to pick it up a second time, we were shocked to find new body damage on the vehicle yet again. It took a long, formal email outlining legal and regulatory actions for management to finally agree to take the vehicle back and issue a full refund. While this didn't affect our specific situation, the logic the dealership went with moving forward tells you everything you need to know about how they operate. Instead of taking accountability after this happened, their immediate reaction was to put up signs in their lot and repair area claiming they aren't responsible for damage caused on-site. While they did eventually refund the purchase price of the car, my girl is still out hundreds of dollars for vehicle registration, a full month of insurance on a car she couldn't drive, and a massive amount of Uber rides commuting between work and the dealership. Check your vehicles thoroughly before leaving this lot.
Purchased a used 2024 Tucson here just yesterday, and it was a pleasant experience overall. The sales guy who helped me, Tony, was VERY down to earth and easy to talk to. There were a number of optional add-ons, but he wasn’t too pushy at all. He stayed calm and patient the whole time, helping me get the options I wanted at the price I was comfortable with. If I decide to buy another Hyundai in the future, I’ll definitely look for Tony again.
I recently had my vehicle serviced at Crowfoot Hyundai and had an excellent experience from start to finish. The service advisor - Steve Jones was extremely knowledgeable, professional, and patient in addressing all of my questions and concerns. He took the time to clearly explain the recommended work, provided proactive suggestions for future maintenance, and ensured I felt informed and comfortable with every decision. I especially appreciated the honest communication, attention to detail, and genuine customer care throughout the process. The service was efficient, organized, and completed on time, making the entire experience smooth and stress-free. It’s clear that the team values both quality workmanship and customer satisfaction. I would highly recommend this dealership and service department to anyone looking for reliable and trustworthy vehicle service.
Great Experience at the Dealership 🎯 ✅ Welcoming environment — every visit feels friendly and customer-focused. 👍 Service was top-notch — Salesman Ankit Mahajan was friendly, knowledgeable, and helpful. 🚗 Bought two Elantras in the same month — and both times, I got excellent deals. 📄 Financing process handled very professionally — Sales Manager Chris and Finance Manager Mukul explained everything clearly and patiently. Bottom Line: This dealership delivers excellent customer service from start to finish. I highly recommend them — other dealerships could learn from how they treat customers.
I had an excellent experience working with Atta Shah at Crowfoot Hyundai Calgary. He helped me purchase my 2025 Hyundai Sonata, and I truly appreciated his professionalism, honesty, patience, and kindness throughout the whole process. Atta was very knowledgeable about the vehicle and took the time to explain everything clearly, answer all my questions, and make sure I felt comfortable with the decision. He was not pushy at all, and he made the entire buying experience smooth, respectful, and stress-free. What stood out most was his genuine attitude and excellent customer service. He treated me like a valued customer and made sure every detail was handled properly from beginning to end. I highly recommend Atta Shah to anyone looking to buy a vehicle from Crowfoot Hyundai Calgary. He is a great person to deal with, very professional, and truly cares about helping his customers. Thank you, brother Atta, for helping me get my 2025 Sonata.
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