CROWN Auto Group

A better car buying experience. I recently had the pleasure of working with Hailey at Crown Nissan for my car purchase. She was authentic in every way and I felt comfortable from the moment I walked in the door. I never felt pressured, or rushed. She was SO responsive, knowledgeable, and most of all SHE LISTENED to my needs and worked with me to find my new car.

Went to Crown Nissan 3-4 months ago to inquire about purchasing a new vehicle. Staff in there were super professional and greeted me right away. My sales rep was Sunny Sandhu. This guy is very charismatic, polite and very knowledgable when it comes to vehicles. If I had any questions it wasn't ever an issue. I met his manager Steve Samonte who welcomed me to the dealership and took the time to speak with me about little bit of everything. Angelica Valdez was the finance employee and made everything super easy when buying the vehicle. When they called me to go get my new vehicle they cleaned the vehicle and made sure to show me all the ins and outs. Got a tour of the dealership and was told where I would go to get stuff done on my SUV. Had a great first experience buying a car would recommend dropping in and saying hello to the team.

Went here to look at a car they had for sale, their prices were very high and non-negotiable. Salesman was nice but a lot of red flags with the vehicle… example they didn’t know why the car had boosters inside of it, vehicle wasn’t safetied in time for showing, didn’t know why they were having issues fixing the A/C after previous owner brought the vehicle to have the A/C fixed by this exact dealership (either they didn’t know how to fix it or they were purposely not fixing it correctly). Either way only 3 stars due to these issues.

Unfortunately, I have largely only had bad customer service experiences at Winnipeg Honda over a number of years. The only time they have seemed interested in customer service during my time with them was when they relentlessly wanted to buy my car back during peak car shortage. The last straw was bringing my car in for a service recall - I was told it could not be performed because my fuel tank was too full. When I said I was not forewarned about this I was told that I should’ve read the letter I received. I showed them the letter and how it said nothing about this. They then said I should’ve called to book instead of booking online. No apology, no solutions. I will be driving further to go to a different Honda.

I have recently purchased a 2025 RDX. The service I experienced was exceptional with Curtis, Bruce and Aaron. Delivery of my brand new vehicle only took a couple of months...very impressed. Looking forward to many years of driving with this beautiful vehicle.