Crown Cadillac, Inc.

Love my 2023 Volkswagen ID.4 AWD Pro Plus purchased got from Crown Cadillac for a great price! Have had it for 2 months and have had no issues. Jack was very helpful showing us the car and answering my follow-up question- since I live in NY they had to coordinate out-of-state plates and the process went very smoothly.

I purchased my 2006 Escalade Signature Series new in early 2007. I fell in love with this truck when it was proudly displayed in their dealership showroom. All my preventative maintenance and service needs have been provided by Crown Cadillac's service department. From my first oil change, I met Crown Cadillac's Service Manager Mauro DiGiuseppe. I recently had a brake line failure that could have resulted in a disaster. Long story short, I had my truck flat bedded to Crown. That same week, we had severe flooding, and a rental car was impossible to find without going out of state. When I met Mauro in his office, he read my body language and knew I was clearly in trouble. Mauro looked at me in the eye and stated that "Don't worry, we'll take care of you as always". John in service immediately provided a courtesy vehicle and I was back on the road while Crown repaired multiple items that I had let go. Mauro and team continue to provide quality service at fair pricing. Mauro's honesty and integrity is the key reason that I will never deviate from Crown Cadillac's service department. I know that it is time to replace this vehicle. This truck will be very difficult to part with. I would never purchase another Cadillac from any other dealership (Please do not share this with the sales department...) due to their quality of service, relationship and customer loyalty that is second to none. Thank you, Crown Cadillac.

⭐⭐⭐⭐⭐ Excellent Experience at Crown Cadillac – Ask for Cynthia! I had an outstanding experience purchasing my Chevy Tahoe from Crown Cadillac, and Cynthia made the entire process smooth, professional, and stress-free from start to finish. She was knowledgeable, patient, and genuinely focused on helping me find the right vehicle rather than rushing the sale. Cynthia was transparent throughout the process, answered all my questions clearly, and made sure everything was handled efficiently. The Tahoe was exactly as described, in great condition, and the paperwork process was quick and straightforward. If you’re looking for someone who truly cares about their customers and delivers a top-tier buying experience, I highly recommend working with Cynthia at Crown Cadillac. I would absolutely purchase from her again and recommend her to friends and family.

I have been working with Peter Labrada for the last six years. He is exceptional. A great sales person definitely knows how to treat his clients with respect. Also, he listens to what I want and delivers. I appreciate his hard work.

Exceptional white-glove service from start to finish! Peter was wonderful to work with — he truly listened, understood exactly what I was looking for, and went above and beyond to accommodate my busy schedule. He made the entire process smooth, efficient, and enjoyable, and I couldn’t be happier with my new car. Highly recommend Peter and the dealership for their professionalism, care, and outstanding service!