Cutter Mitsubishi

Cheryl Gutierrez is the reason we are driving a new outlander. My wife wanted to see a Outlander and Cheryl took over. Cheryl showed her the cars and bargained over the price with my wife. My wife loved that she had a part in buying the car. Cheryl is good, we were "just looking" and ended up with a new car that day. Everybody was nice and very helpful. We are happy

Awesome experience with great customer service! Highly recommend! 5 stars. I will send my friends and family confidently your way.

I took in my car today 07-05-2025 to be serviced and was disappointed in the fact that they didn't reset my oil life censor and didn't bring my tire pressure to what was stated on my invoice. A little frustrated as I paid for a service that just wasn't perform. At my last service everything was done above board.

I have been going to Cutter Ford/Mitsubishi for some years. Every time I go there to trade in my vehicle everything goes very smoothly. I haven’t had any issues with any of my vehicles and if there were any, the staff are more than willing to help me to the greatest extent. I love how welcoming they are and great customer service now days is so hard to come by. I truly appreciate when I receive great customer service because I work in the same industry so I would like the feeling to be reciprocal. Thank you!

The only main issue I had was purchasing an item and told it will come in in two weeks. Three weeks go by and no follow up on the whereabouts of the purchased item. Four weeks past and was told it arrived but was unable to book an appointment until the fifth week. I would have appreciated if someone had done a follow up call saying, “Hey I’m sorry your item isn’t here yet. Shipping has been backed up because of COVID.” I understand that it’s not the dealers fault for shipping but don’t tell customers that your item will come in in two weeks.