Déry Toyota

I recently purchased my first brand new Toyota Hybrid from Dery Toyota, and I couldn't be happier with my experience. Prior to visiting Dery, I had gone to Toyota Brossard, and the difference in approach was stark. At Brossard, the salesman seemed more focused on pushing whatever was in stock, rather than truly understanding my needs and preferences for a new car. However, at Dery Toyota, I had the pleasure of working with Stéphane Poulin. I put down a deposit on my Sienna in November 2022, and after 15 months, I finally received my car. Throughout the entire process, Stéphane was an absolute delight to work with. His positive attitude, lack of pushy sales tactics (which I greatly appreciate), and unwavering support during the wait made the experience enjoyable. I also want to give a shoutout to Jessica and Veronique for their assistance with all the paperwork. Overall, I'm extremely satisfied with my purchase and highly recommend Dery Toyota to anyone in the market for a new car. Keep up the excellent work!

Very impressed with the technician who found the problem with my car in a very reasonable amount of time. The tow truck driver and my sister told me that Déry Toyota has a very good reputation. I can now attested to it.

Hello , very good customer service , Specially thanks to Mr Samuel Lussier, had a great experience with you for buying a new car.

I had a very good experience with this team where I purchased a 2022 prius prime from them.. Later, I purchased a 2023 hybrid RA4 for a friend from them too.

Our history with Toyota spans a long time, and we've always regarded their cars as being of high quality. However, since we purchased our 2019 Toyota RAV4 hybrid, we consistently sought maintenance directly from Toyota. Unfortunately, our experiences were marred by a lack of thorough diagnosis and detailed reports on the work performed on our car. For example, they claimed to have "changed a cabin filter," yet the persistent odor contradicted this. Additionally, when an alert appeared regarding the safety airbags, they dismissed it until we presented photographic evidence. Despite our patience, waiting for a comprehensive review and the replacement of the hybrid battery power cable took an exorbitant amount of time. The rise of electric cars led my family to explore Tesla and, they were highly satisfied. However, after deliberating between both brands, we decided to trust Toyota once again. We recently acquired the BZ4x, but our satisfaction has quickly turned to regret. Initially displaying a range of 375 km at full charge, this figure dropped to 290 km within weeks and now reads 285 km even before the onset of winter. Shouldn't the range consistently remain at 375 km? I understand the difference between charge and consumption. Upon contacting the dealership, they attributed the issue to a pending update and scheduled us for December. The subsequent explanation attributing the reduced mileage to winter conditions sounds like an excuse. Toyota's failure to uphold their promises is disheartening. If, after the update, the car's mileage remains unsatisfactory, it's imperative to escalate the matter to safeguard consumer rights and the considerable investment involved.