Dahl Chrysler Dodge Jeep Ram Rochester

I brought my car in because the engine light was on. After inspecting it, the dealership sent me a video of a general check-up and confirmed that my Jeep was in good condition overall. They identified the issue, ordered the necessary part, and my car was ready the next day. What really stood out was the customer service. They first provided a courtesy shuttle to take me to work. Later, they arranged a rental car so I could continue my daily activities while my Jeep was being serviced. Isabelle was excellent throughout the entire process. She kept me updated and communicated with me consistently about the status of my vehicle. My Jeep was ready the very next day, and the entire process from service to paperwork was fast and easy. Thank you to everyone for the great service.

Had my scheduled service for my Jeep Wrangler and sevice advisor Sabrena Lane was very helpful. Look for her of you want to be assisted with a good quality customer service. From then on I will request for her assistance whenever I will bring my Jeep for service. Im very happy and satisfied with my visit. Job well done Sabrena, keep up the good work.

When I applied for financing they replied quickly. I worked with Luis who was friendly, laid back, and made the whole process relaxing and enjoyable. They were able to get me approved even with not so good credit. Other dealerships didn't even bother to reach out to me. The whole team there was amazing. They even put gas in the vehicle. I don't usually leave reviews but I had to this time. Thank you to Luis and the whole team. Keep up the great work.

My service with happy auto dealership was absolutely wonderful! I needed to fix my AC and Sabrena was there with me from the beginning to the very end of the process along side with all the kind staff there! I was treated with dignity and respect, informed on every update. Sabrena made sure my service went smooth and she’s definitely my rock! I also wanted to recognize Alexis, from the cashier department! She has the warmest smile and a great attitude with customers. Great customer service all over the place. Coal, as well, was very helpful and welcomed me into the dealership, and helped during the process! To all the kind staff who worked on my car, and made it feel brand new, thank you so much! I will recommend this amazing place to all my friends and family! One of the best services that was done on my car was definitely with you all!

Kyle was absolutely wonderful to work with from beginning to end. He made the entire process smooth, easy, and stress-free. He was knowledgeable, professional, and always took the time to answer my questions thoroughly without ever making me feel rushed or pressured. What really stood out was his attention to detail and how genuinely invested he was in making sure everything went well. The whole experience was seamless thanks to him. I highly recommend working with Kyle — he truly goes above and beyond!