Dale Willey Automotive
Lawrence, KS
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The dealership receives consistent praise for its friendly, knowledgeable staff, efficient service, and quality maintenance work across its locations. However, one customer reported dissatisfaction with unfulfilled promises regarding vehicle preparation and warranty information, raising concerns about follow-through on commitments made during the sales process.
I’m from Central Missouri and I wrecked my Truck. I was without a vehicle, living alone. I got my son from Independence MO to take me to Dale Willey Dealership, look at and probably buy, It was late in the afternoon when we got there but Dale helped me. The Truck was what I was looking for and looks like a new one. (I looked at it online) It's a 2024 Toyota Tacoma. Thanks to Dale Willey he got the paperwork done and me back on the road at closing time. It’s hard living alone and don’t have transportation. I’m indebted to Dale. Thanks again
Love Dale Wiley’s maintenance department. The staff are always friendly and knowledgeable. I trust that our vehicles are getting the best service at Dale Willey. I appreciate that they get me in quickly. The waiting room is very nice if I need to wait for my vehicle. The courtesy driver is also amazing if my car needs to have a lot of service work done.
I had my car serviced and detailed At Dale Wiley in Lawrence Kansas. The staff is so friendly and they are so good at their job. They always do an excellent job at getting my car in and out in a good time while still doing quality work. The detailed service was excellent. My car looks like it’s brand new again inside and out. I will always take my car there to be worked on.
Highly recommend Dale Willey Automotive! Big thanks to Dave for his professionalism and expertise. He kept me informed every step of the way and made the buying process completely pressure-free. It was a great experience from start to finish, and I couldn't be happier with my new vehicle.
I like the car we bought although, they did not do several things they said they would. Car did not get filled with gas , car was not vacuumed & the info they gave us on the warranty was not transferable after they said it was. Would I ever buy another vehicle from Dale Willey in Lawrence Ks. { No} .. You say something You better Honor it {They Don't } .. I've spoken to three other unhappy customers of there's ,this weekend also they will never return nor will we. They Don't keep there word once they have your check .
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