David Taylor Michigan City Chrysler Dodge Jeep Ram

I recently bought a car here at David Taylor that I absolutely fell in love with. I owe a big thank you to Chandler for helping me find a car I really love. He and his team gave me the best car buying experience and I’m very grateful! Chandler really went out of his way to make it as stress free as possible.

I had a great experience working with Aaron at David Taylor CDJR. I was deciding between a Grand Cherokee and a Santa Fe, and Aaron is ultimately the reason I chose to move forward with the Jeep. From the start, he took a completely different approach than what I experienced elsewhere. Instead of trying to push me into a different vehicle or just focusing on monthly payment, he really listened to what I wanted and worked to make that happen. Even when I had concerns about pricing, he never tried to steer me into something smaller or less aligned with my needs. He stayed focused on getting me into the Grand Cherokee—and ended up getting me into a better trim for only about $50 more per month, while also giving me more for my trade-in. What stood out most was his effort. He stayed engaged, kept working the deal, and didn’t give up—even when I was ready to. That level of persistence and professionalism made me feel like my business actually mattered. *Update 5/12/2026 Due to a title/documentation issue on the dealership’s end, I was later asked to pick up and temporarily use a dealer plate — something I neither requested nor caused. This was offered to rectify the situation. I drove an hour to pick up the plate. The urgency surrounding the plate’s return was never clearly communicated upfront, this was communicated after I drives an hour to pick it up, where I was made aware by Tammy, that I would need to return the plate in 3 days once the paperwork was complete. She said this would take a week and a half. Paperwork was completed in 24 hours. I shared that I would return the plate Monday or Tuesday at the latest. Work, jury duty, life was still transpiring for me I still answered all calls and responded to emails (it wasn’t that many) yet I later received an aggressive voicemail from Josh in management implying I was “avoiding” communication and had no intention of returning the plate. I had never spoken to this person before so it was jarring to have the accusation in addition to the lack of accountability when I called back. Blaming others for what they told him as opposed to actually speaking to me and seeking to understand the situation. It showed that they don’t really appreciate the customer after the purchase or care about building relationships/repeat customers. That characterization was completely inaccurate and honestly insulting. I responded promptly to every email and phone call throughout the process and at no point ignored anyone or refused to cooperate. I take my integrity seriously, and I did not appreciate being spoken to in that manner over an issue created by dealership paperwork complications. The plate has since been overnighted back via UPS, but the handling of this situation significantly changed my perception of the dealership experience overall. Received the plate on Thursday, overnighted it back on Tuesday after work at 5 pm. Aaron was great to work with, and I appreciate the effort he put into earning my business. It’s unfortunate that poor communication and unprofessional escalation from management overshadowed what otherwise would have remained a 5-star experience

I was working with Sunny on getting the front axle on my Jeep Grand Cherokee fixed. When I purchased it back in May of 2020 it had a verbal Lifetime Powertrain Warranty that came along with the Jeep from a special they were running that month. When I had to call upon that Warranty that I didn't have any paperwork for, Sunny took all the time and effort in finding it and making sure that it was honored. He even went so far as to get me a loaner vehicle while mine was being worked on. This is why I only buy my vehicles from David Taylor, they care about their customers and they honor their word!!! That's rare these days and I greatly appreciate a company that honors it word.

Aaron was friendly and professional. He worked with us for 2 years -patiently helping us with our decisions on our trade in and then to purchase our new Jeep Grand Cherokee 2026. Aaron is very personable and helpful. We are happy customers and plan to have our vehicle serviced there too. The business manager John Was also professional in closing our purchase. Very generous with offers and pricing. Thank you!!!!

I love my new car and Nick Armstrong was amazing to work with! He made buying my new car a smooth process. The time he took to explain the tech features and make sure I understood my new car was unmatched! Nick was patient, friendly and attentive I cannot say enough good things about him. He even drove my new car home in the snowstorm for me! If you are looking to buy a car- Go see Nick! You will not be disappointed!!