Demontrond Mitsubishi
Texas City, TX
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# Summary The dealership earns consistent praise for knowledgeable and attentive sales staff who make the buying process efficient and stress-free, with several customers highlighting exceptional service from individual team members. However, one customer reported a significant disconnect between the positive sales experience and poor post-sale communication and support.
Brandon Allen was truly a Godsend. We walked into the dealership expecting the worst because of our credit challenges. After praying and honestly sharing our situation, we were open to any guidance that could help improve our financial future. Brandon immediately stepped in with confidence and clear recommendations. We looked at a few vehicles, completed the application and were approved, all within ONE hour! If you’re in the market for a vehicle, we highly recommend stopping by and asking for Brandon. You won’t regret it.
Had a great experience with Will and Brandon. They were extremely efficient and transparent. We worked the deal remotely and when I arrived, we just signed and took the car. Definitely recommend going here! Update: Post sale has been a complete dissapointment. I have sent multiple messages and emails to all my points of contact, and have received absolutely no response for weeks.
Buying a car has always been a stressful and overwhelming experience for me, but my recent experience at Demontrond Mitsubishi completely changed that. Working with Tyler was unlike any car-buying experience I’ve ever had. From the moment we arrived, he made us feel like family. He answered every one of my many questions with patience, professionalism, and kindness, never making us feel rushed or pressured. If you’re looking for a new vehicle and want someone who truly cares, I highly recommend asking for Tyler!
Jasmine provided an exceptional service, ensuring a seamless and efficient experience. Jasmine’s assistance was both friendly and helpful, meeting my needs and desires effectively. The establishment’s prompt service was commendable. I highly recommend their establishment!
Very satisfied with the service at this car dealership. The staff were honest, helpful, and made the buying process simple. They provided clear details about pricing, features, and financing options. My car was delivered on schedule and in excellent condition. A reliable and professional dealer I would recommend to others.
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