Den Kelly Chevrolet GMC, INC.
Hamilton, NY
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# Summary Staff members consistently receive praise for their professionalism, friendliness, and willingness to go above and beyond customer expectations, with particular recognition for sales and finance team members who provide personalized service and clear explanations throughout the buying process. Customers report exceptionally positive purchasing experiences, from vehicle selection and financing options to airport coordination and post-purchase support.
I was very happy to do business eecently at Den Kelly. Katie Schlad in Sales found me the perfect vehicle, right down to the color I wanted. She was always kind, very helpful, professional and never pushy. Katie was a joy to work with! Shout out to Joe in Finance also. He was very helpful and makes you feel valued. He goes above and beyond to get you financing the most affordable way for your personal needs. Best car buying experience I have ever had!
Very easy going experience. Katie did a great job explaining the vehicle cost and applicable discounts. Joe was great at explaining the finance options. All in all, a pleasant buying experience.
We had a great experience with Mike and Joe on my new Chevy Traverse Z71. Both from our hometown, and it really showed in their personalities. Nice to have that hometown feel in a dealership. Both were so friendly and went above and beyond for me. Thank you both!
10/10 recommend Den Kelly. I purchased my vehicle from them from out of state. The experience was great. Shawn and Joe were great to work with over the phone. They even coordinated a ride to pick me up from the airport when I landed in Syracuse. Katie was awesome and helped me set everything up in the vehicle making the process quick and easy. Needless to say, I plan on making the trip from Michigan to Hamilton, New York for future vehicle purchases with Den Kelly.
Me and my girlfriend went through Katie and she did an amazing job. Very friendly and kept me updated on everything every step of the way. Thank you so much
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