Desjardins Subaru
Québec City, QC
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The dealership receives praise from most customers for friendly and knowledgeable staff, reasonable pricing, good deals on leases, and responsive service—with one customer particularly appreciating same-day emergency repairs during a vacation. However, one reviewer expressed significant dissatisfaction with prolonged issues resolving a facial recognition feature and difficulty reaching management to address concerns.
Very friendly and knowledgeable staff. They answered all my questions and got me a great offer on a lease for a 2025 model. Didn't have to wait long for the car to arrive and be ready for picked up (1 month). I highly recommend this dealership if you are looking for a new car at reasonable price.
Super service!!! Love my new car!
Not very happy with the "service". Almost 6 months and several visits to try and make some sense of the so-called facial recognition feature. Ended up simply cancelling it since no one could really figure out how it works and what it is supposed to do. A dumb concept ! Also, much difficulty having phone calls returned by the service mgr. and especially the gen. mgr. who never responded to my messages.
Loving my new crosstrek great service very good deal
I came with no appointment and a need to change a rear wheel bearing on the middle of a vacation gone wrong when a tire got damaged and vibrated the car roughly for a hundred kilometers before they could be changed. They were able to squeeze me in on the same day and I only lost out on one day of vacation when it could have been a week or more, awesome!
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