Destination Honda Burnaby
Burnaby, BC
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# Summary Staff members consistently receive praise for their professionalism, patience, and personable approach, with salespeople like Ken and Reza specifically highlighted for making the purchasing process smooth and stress-free. Customers report positive experiences across all dealership departments, from sales and financial services to service advisors, with particular emphasis on staff going above and beyond to ensure customer satisfaction and comfort throughout transactions.
I had an excellent experience at the dealership. I would like to give a special thank you to Ronald Bondame, my Service Advisor, for the outstanding customer service. He made my oil change appointment quick, smooth, and hassle-free. He was professional, friendly, and kept me informed throughout the process. I would also like to recognize Mel Juanima, my Guest Advisor, for always being there whenever I need assistance. Mel consistently goes above and beyond to help with any questions or concerns I have. His dedication, kindness, and willingness to assist make every visit a great experience. Thank you both for providing exceptional customer service. You are a big part of why I enjoy coming back to this dealership. Keep up the great work!
I would just like to take a moment to share our purchasing experience encountered by my wife Laurie and my self Clive, with Ken Chan! Buying a new vehicle ( a big ticket item), can be a cause for both pressure and stress. This was anything but with Ken! He is a truly exemplary Salesman, his personable, warm and friendly manner has a way of putting people at ease, both comfortable and relaxed. We literally had at least a 20 minute conversation with him before we actually looked at the car that we came to view! The viewing and test drive was a great experience, with Ken being very patient and understanding as he helped us with the orientation of an unfamiliar vehicle. The sales transaction was simplified and comfortable as we discussed negotiations with Ken and Richard ( the sales manager), Next we would be introduced to Ganeesha ( the Financial Manager), and later Margaret upon returning to complete our transaction! All of these members were highly professional, personable warm and friendly! The whole experience was first class from walking in as an unknown to leaving with our new car feeling like we had made new friends! In summary I would like to thank all of your staff for being so supportive and helpful! As mentioned Ken is a truly exemplary Salesman and your dealership is very lucky and fortunate to have him on your team! Kind regards, Clive and Laurie!
I recently bought a lightly used Tacoma Nightshade and the whole purchase experience from beginning to end was simply stellar. The salesperson, Ken, has been superattentive, responsive to my many texts and requests. From my experience, he literally runs all day and puts a lot of energy into looking after his customers. I also experienced interacting with the salesman ager, Eugene, and he personified the dealerships ethos - honest and true to their word. Lastly I want to acknowledge the truly professional and kind manner in which Ganeesha handled the financial details of the sale. An outstanding dealership with superb staffing all around. Thank you for a most satisfying experience! Theo
I recently purchased a vehicle from Destination Honda Burnaby, and I had a truly excellent experience. From start to finish, the process was smooth, professional, and stress-free. I would especially like to thank Mr. Reza for his outstanding service. He is very kind, patient, and helpful, with a great attitude. He took the time to answer all my questions clearly and honestly, and he genuinely helped me find the right vehicle without any pressure. His professionalism and friendly manner made the whole experience even better. I highly recommend Destination Honda Burnaby, especially Mr. Reza, to anyone looking to buy a car. I am very satisfied with my purchase.
Had a great experience purchasing my new Honda from Destination Honda Burnaby. Ken was professional, helpful, and easy to work with throughout the process. He kept me informed, answered all my questions, and made the purchase smooth. Overall, the entire staff made the experience enjoyable from start to finish. Thanks again, Ken. Loving the new car! ๐๐
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