Diamond Auto Group

Last week, I made the decision to lease a new vehicle. For years, I’ve always gone to the same dealership for all of my leases, but my experience at Diamond Chevrolet was amazing. As a mom transitioning from one child to three, with a 17-month-old toddler and newborn twins. I needed a larger vehicle that could comfortably fit my growing family. The team at Diamond Chevrolet was kind, supportive, and helpful throughout the entire process. Uzair and Alex P., and finance with Dominic were wonderful to work with. They were patient, professional, and attentive. They helped ease my concerns about driving a larger vehicle and made the experience feel comfortable and stress-free. One week later, and I absolutely love my new car! Everything was seamless and easy from start to finish. I truly appreciate the outstanding customer service and look forward to continuing to do business with Diamond Chevrolet for both service and future vehicles. Thank you to the entire Diamond Chevrolet team for making this such a positive experience! Thank you, Uzair, Alex, and Dominic !! 🤍🙏🏼 Warmly, Milena Cruzado

I bought a fifth-wheel RV Camper and needed a pickup truck to tow it. I searched Facebook Marketplace and the truck I was interested in was listed at Diamond GMC Chevrolet and Cadillac of Auburn, MA. Mr. Patson Pierre was the Sales Consultant point of contact. I made an appointment with Patson to test drive the vehicle. When I arrived at the Diamond dealership, I was immediately impressed with the dealership's showroom, amenities and personnel. Receptionist Gina paged Patson, who then put me in the test drive vehicle. He was attending to another customer, so he started the vehicle and let me get comfortable in it before we took the test drive. The test drive went fine, and I decided this was the vehicle I would like to buy. Patson and I negotiated about pricing. I was introduced to Sales Manager Uzair Ayaz and he offered me a very nice discount on the vehicle's Manufactured Suggested Retail Price. Although I did not buy the vehicle that evening, I felt very good about the experience I had with Patson and Uzair. I did call Patson the next day and was offered a lower price on the vehicle. I did not agree to buy the vehicle at that price but continued to track the vehicle's "out the door" pricing on the Diamond Auto Group website. Five days after the vehicle test drive, the "out the door" price had come below what I would have been happy with. I called Patson to tell him I wanted the vehicle for the current listed 'out the door" price and he made the deal happen. With all GMC rebates, GM Rewards and additional Veteran's discounts offered to me, I was able to get $2,733.23 in rebates, which leads me to believe I bought the vehicle for $1,816.17 below Dealer Invoice. The next day, I met with Sales Manager Kevin Scott and Finance Manager Dominic Cruz. Kevin tried to get me another Employee Service Group Discount from the employer I retired from, which would have gotten me another $500.00 rebate, but for some unknown reason, we could not get an authorization number for the transaction. However, Patson did try numerous times to save me even more money through the Employee Service Group Discount. Finance Managers Dominic Cruz and Derek Difederico did all the paperwork with Bank of America to finance the vehicle with no money down at a reasonable interest rate. I told them what options I wanted on the vehicle along with the type of Veteran license plates and they made it all happen. Of the seven car buying experiences I have had, my relationships with Sales Consultant Patson Pierre, Sales Managers Uzair Ayaz and Kevin Scott, along with Finance Managers Derek Difederico and Dominic Cruz, made this the most pleasant experience I have ever enjoyed in buying a new vehicle. ‘Thank You Very Much” Diamond Auto Group Sales Consultant Patson Pierre, Sales Managers Uzair Ayaz and Kevin Scott, and Finance Managers Derek Difederico and Dominic Cruz. You all made this vehicle purchase happen for me with minimal difficulty and time. It was very nice to have met and worked with everybody to make this vehicle purchase happen for me! Nice job!

I had an excellent experience getting my car serviced. Aimee was my service advisor, and she was absolutely amazing throughout the entire process—friendly, professional, and very attentive. I brought my vehicle in for an ignition issue that wasn’t working properly, along with an oil change and replacement of two tire sensors. Everything was handled quickly and efficiently, and Aimee kept me informed every step of the way. She made the whole experience smooth and stress-free. The quality of service was outstanding, and my car is now running perfectly. I truly appreciate the attention to detail and the great customer care. I would definitely recommend this service team and especially Aimee to anyone!

I had a very positive experience buying my new car from Diamond. Because they met all my criteria for the car I was interested in purchasing, it saved me from shopping around. They had the exact model, trim and color I was looking for on the lot. The process was very fast and easy. Johnny Selen is an excellent sales associate. He was always friendly, knowledgeable, patient and professional. I love my new Traverse and would recommend this dealership to anyone. They go above and beyond to take care of their customers.

Been dealing with an existing problem, Aimee Barnes has been nothing but excellent in how she's dealing with everything to do with my issues. Gets my truck in, in a speedy manner, and has made sure I fully understand what is taking place, and the steps needed to be taken to deal with my current situation. Besides Aimee, the rest of the service department staff are very approachable, and very welcoming every time I have walked in. Highly recommend any of your needs to visit these people.